New US Passport Application
Applicant must gather new passport documents listed below
to take to an Acceptance Agent.
An Acceptance Agent is a government employee who will
verify the identity of the applicant.
Acceptance Agents are available at most Post Offices
and Court Houses.
Applicant must indicate that he/she is using a hand carry
service to process their new passport application. Acceptance
Agent will have the applicant sign the new passport application,
seal documents in an envelope and return the sealed envelope
to the applicant.
Sealed envelope with new passport application is delivered
to ItsEasy for processing.
If applicant meets the qualifications,
follow the three steps below:
1 - Gather the Following
Requirements and Visit Acceptance Agent
To replace a lost or stolen passport,
applicant must bring an original or certified copy of a birth
certificate, naturalization papers or old passport.
Birth certificates must show applicant and parent(s) full
names - "short form" birth certificates may not
Applicant must have a driver's
license or state-issued identification issued more
than six months ago to apply for a new passport.
Official government or military picture identification is
acceptable. If this documentation is not available, click
here for more options.
Applicant must submit two (2) identical,
color, passport style photographs. These may be obtained at
many post offices, Kinkos, Mailboxes Etc or similar locations.
Applicant must submit a computer-generated
itinerary from a travel agency or online booking tool (such
as an e-confirmation from an airline or Travelocity, Orbitz,
etc) showing departure from the U.S.
copies. Provide one copy to the Acceptance Agent
to be included in the sealed envelope and one copy must be
included with documents delivered to ItsEasy
If traveling on business and no itinerary is available, a
letter on company letterhead indicating dates and purpose
of travel MAY suffice. If applicant does not possess proper
itinerary, please contact us for options.
Applicant must submit a "Letter of Authorization"
which allows ItsEasy Passport and it's sister companies to
submit the application to the US State Dept.
Contact ItsEasy at 1-866-ITS-EASY (487-3279) to obtain the
The US State Dept charges $170
for expedited passports and $25 for verification of new passport
applications by the Acceptance Agent.
Both fees must be paid to the Acceptance Agent onsite. The
new passport fee of $170 may be paid by check, cash, money
order. If paying by check, starter checks are not acceptable.
Indicate the applicants name and DOB in the memo line. The
Acceptance Agent fee of $25 may be paid by any payment method.
Passport Explanation Form (DS-64)
Applicant must submit Explanation
Form explaining the circumstances regarding the recent loss
or theft. Answer the questions clearly and concisely as if
speaking directly to a US State Dept. official. Questions
regarding previous passport number, expiration date, etc may
be left blank if the information is not available
Applicant must submit one completed
passport application form (DS-11) by following the link below.
The US State Dept web site "wizard" will walk you
through the application.
After completing passport application online, print by pressing
"Create Form" button. Print two (2) completed
passport applications. One copy will be included
in the sealed envelope by the Acceptance Agent and the second
copy (which does not need to be signed) must be included with
documents delivered to ItsEasy.
DO NOT SIGN
the completed application until instructed to do
so by Acceptance Agent.
Note: While completing the application,
the wizard will prompt you to select fees, shipping and processing
options. Select any options to complete form. No payments
will be made and options selected will have no affect on the
actual service delivered by ItsEasy. The guide is simply to
assist the general public in calculating fees for traditional
Note: A printable off-line version
of the application is available here,
however, applications completed using the paper form may experience
slight processing delays.
2 - Review Your Package
Passport Package Contents
If shipping documents to ItsEasy
(most common option), applicant will place the sealed envelope
from the Acceptance agent and additional documents listed
below in a shipping envelope (if the sealed envelope is too
large for the shipping envelope, fold it neatly in half)
If delivering documents to an ItsEasy office, simply ensure
you have all documents below.
1) Envelope sealed by Acceptance Agent containing
Most standard processing passport applications are submitted
through the post office. The post office encourages applicants
to pay for confirmed shipping which adds between $15 and $25.
Since you are using an expediting service, DO NOT PAY THE
ADDITIONAL POSTAGE FEES. This will cause delay and possible
rejection of your expedited passport application.
You will pay two fees
at the post office, $170 for the passport and $25 for the
Acceptance Agent . DO NOT PAY FOR ADDITIONAL POSTAGE.
2) On the outside of the sealed envelope,
applicant must write the following:
Last Name, First Name
Date of Birth
Contact Phone Number
* If there is more than one application in the envelope
(for multiple applicants), write out each applicants name
and date of birth.
3) Copy of travel itinerary
4) Completed (signed) copy of Letter of
Authorization (marked "EXTRA COPY")
5) Completed (unsigned) copy of passport
Step 3 -
Place Order and Deliver Documents
Applicant must submit an ItsEasy order form
which provides contact information, service request and payment information.
Upon completion of the order form shipping or delivery instructions will
be provided for the appropriate ItsEasy office.