Lost US Passport Application
Process Overview
Applicant must gather new passport documents listed below to take
to an Acceptance Agent.
An Acceptance Agent is a government employee who will verify
the identity of the applicant.
Acceptance agents are at designated Post Offices and Court
Houses.
Applicant must indicate that he/she is using a hand carry service
to process their lost or stolen passport application. Acceptance
Agent will have the applicant sign the lost or stolen passport
application, seal documents in an envelope and return the sealed
envelope.
Sealed envelope with missing passport application is forwarded
to ItsEasy Passport for processing.
Take the Following Lost or Stolen Passport Items to the Acceptance
Agent
1.1
Proof
of Citizenship
To replace a lost or stolen passport,
applicant must bring an original or certified copy of a birth
certificate, naturalization papers or old passport.
Birth certificates must show applicant and parent(s) full
names - "short form" birth certificates may not
be acceptable.
For assistance acquiring a birth certificate, click
here.
1.2
Proof
of Identification
Applicant must bring a driver's
license or state-issued identification issued more than six
months ago to apply for a lost or stolen passport replacement.
Official government or military picture identification is
acceptable. If this documentation is not available, click
here for more options.
1.3
Passport Photos
Applicant must submit two (2) identical
passport photographs for lost or stolen passport replacement.
These may be obtained at many Post Offices, Kinkos, Mailboxes
Etc or similar locations. Poor photos are the most common
reason for delay in lost or stolen passport replacement issuance.
Note: If applicant is delivering
documents to our offices personally, passport photos can be
taken on-site.
1.4
Proof
of Travel
Applicant must submit a computer-generated
itinerary from a travel agency or online booking agency showing
departure from the U.S. in order to get new passport quickly.
One copy must be included in the sealed envelope and a second
copy included in the package to ItsEasy.
If traveling on business and no itinerary is available, a
letter on company letterhead indicating dates and purpose
of travel MAY suffice. If applicant does not possess proper
itinerary, please contact us for options.
1.5
Authorization
Letter
Applicant must submit an original
"Letter of Authorization" which allows ItsEasy Passport
to submit the new passport application to the US State Dept.
The link below will provide you with two copies.
One will go in the sealed envelope, the second (watermarked
"EXTRA COPY") will be included in the package to
ItsEasy.
The US State Dept charges $170
for lost or stolen passport expediting and $25 for verification
of lost passport applications by a lost passport Acceptance
Agent.
Both lost passport fees must be paid to Acceptance Agent
onsite. The lost passport fee of $170 may be paid by check,
cash, money order or debit card (credit cards are not accepted).
If paying by check, starter checks are not acceptable. Indicate
the applicants DOB in the memo line.For missing passport applications,
an Acceptance Agent fee of $25 will apply. This fee may be
paid via any payment method.
1.6
Missing
Passport Explanation Form (DS-64)
As part of the replacement process, applicant
must explain the circumstances regarding the recent loss or
theft using government form DS-0064.
On the application, applicant will be asked questions regarding
the loss of previous passport. Answer the questions clearly
and concisely as if speaking directly to a US State Dept.
official. Questions regarding your previous passport number,
expiration date, etc may be left blank if information is not
available
Lost
or Stolen US Passport Government Application (DS-11)
Applicant must submit one completed
lost or stolen passport application form (DS-11). Lost passport
application must be filled out via US State Dept web site
link below. This information is not submitted to the government,
it is used to create a bar coded lost passport application
required to expedite the replacement passport request; hand
filled missing passport applications are not acceptable for
expedited services. After filling out a lost or stolen passport
application online, print two (2) completed passport applications.
One copy must be included in the sealed envelope and a second
copy (which does not need to be signed) included in the package
to ItsEasy.
Note: When completing the application,
you may be asked to select services including additional shipping.
It does not matter what you select as these fees will be paid
as part of the service you are selecting from ItsEasy.
DO NOT SIGN the completed application until
instructed to do so by Acceptance Agent.
Note: Having trouble with the US
State Department online passport application site? A paper
version of the application is available here,
however, applications completed using the paper form may experience
slight processing delays beyond our control.
Complete Your Package to ItsEasy for
Lost or Stolen Passport Processing
2.1
Lost
Passport Package Contents
Applicant must provide ItsEasy
with the sealed envelope from the Acceptance Agent containing
the lost or stolen passport replacement documents above.
Important: Most standard
processing passport applications are submitted through the
post office. The post office encourages applicants to pay
for fast shipping which adds between $15 and $25 to the cost
of the passport. Since you are using an expediting service,
DO NOT PAY THE ADDITIONAL POSTAGE FEES. This will cause delay
and possible rejection of your expedited passport application.
You will pay two fees at the post office, $25 for the Acceptance
Agent and $170 for the passport. DO NOT PAY FOR ADDITIONAL
POSTAGE.
On the outside of the sealed envelope, applicant must write
the following:
Last Name, First Name
Date of Birth
Departure Date
Contact Phone Number
* If there is more than one application in the envelope
(for multiple applicants), write out each applicants name
and date of birth.
Important:
ItsEasy cannot open the sealed envelope, therefore applicant
must submit copies of the following documents in their package
outside of the sealed envelope:
Completed (unsigned)
New Passport Application
Flight Itinerary
Authorization Letter
2.2
ItsEasy Online
Order Form
Applicant must submit an ItsEasy order form
which provides contact information, service request and payment
information.
NOTE:
"Processing" refers to business days and does not
include processing or shipping. NOTE:For 24-48 Hour service, please
contact ItsEasy for specific instructions.
2.3
Ship
Documents to ItsEasy
Ship all Lost or Stolen passport
documents to ItsEasy Passport for processing.
Untitled Document
ItsEasy recommends our preferred shipping partner Federal Express (FedEx) for
document shipping. When completing the online order form above, you will be
offered the use of the ItsEasy FedEx account to send document to us. By selecting
this service, you will be provided a pre-addressed, pre-paid FedEx air bill
upon completion. For urgent processing, it is recommended you select the "First
AM" option for sending documents to ItsEasy.
ItsEasy Passport & Visa
360 Lexington Avenue
Airline Travel Center
New York, NY 10017
(866) 487-3279
Click
here to find a FedEx drop location near you.
If you have questions about lost or stolen passports, we are here
to help: 1-866-ITS-EASY (487-3279)
If you have printed this missing passport page and wish to return,
simply visit: www.itseasy.com/lost
Lost/Stolen
US Passports Expedited Passport Replacement
PASSPORT
PRICING
9+ Day Passport
$79.00
6-8 Day Passport
$129.00
3-5 Day Passport
$179.00
24-48 Hours Passport
$249.00
*24-48 Hour passport
requests are submitted the day received. Please contact us for details.
VISA
PRICING
Non-Rush Visas
$59.00
Rush Visas
$99.00
Urgent Visas
$149.00
*Urgent visa processing
requests are submitted the Same Day received. Same Day processing by many
Embassies/consulates.
