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HOME > PASSPORT SERVICES > US PASSPORT SERVICES > Post Office Acceptance Agent Passports

Acceptance Agents Post Office Passports


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Passport Acceptance Agents
Acceptance agents are government employees authorized to accept passport applications on behalf of the US State Department. Many post offices have acceptance agents, as well as some court houses, libraries, and various state and local government offices. Acceptance agents and post offices do not actually issue the passports, but can verify applicants’ identities and submit their application documents to the State Department for processing. They can also answer questions about the application and many acceptance agents also offer passport photo services, especially those at post offices. To find an acceptance agent near you, click here.

Post Office Passports
If you are applying for a new adult passport, a child’s passport, or replacing a damaged or lost/stolen passport, you are required to appear in person before an acceptance agent as part of the application process. The purpose of this step is to verify your identity, which would be impossible for the State Department with just your mailed application. Even if you are having your passport expedited through a service like It’s Easy, you must first go to an acceptance agent for this step; they will put your application in a sealed envelope that we will then submit to the passport agency.

When you go to the post office or other acceptance agent for identity verification, you should bring all of the required documents with you, including a state-issued ID such as a driver’s license. The acceptance agent will not take your ID, but will check it to ensure it is valid and your information matches your other documents. For a complete list of passport application requirements, click here.

Post Office Passport Requirements
One important detail is that this ID must be issued at least six months before you apply for your passport. If you do not have any state-issued ID, or your ID is less than six months old, the acceptance agent will ask you to provide a number of other kinds of documentation of your identity. If this is the case, please see It’s Easy’s list of acceptable documents. There is no set number of documents the acceptance agent may require, and sometimes they will make specific requests. A good idea is to speak with your post office or acceptance agent about their requirements before you apply for your passport.

Post office passports, like regular mail-in applications, take the State Department 3-12 weeks to process with their regular processing service. If you have the State Department expedite your passport (for an extra fee), your passport will be issued in 2-4 weeks. The fastest possible service is only available through an authorized third-party expediting service (like It’s Easy) or by making an appointment to appear at a passport agency in person.

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Post Office Passports
Acceptance Agent Overview



9+ Day Passport


6-8 Day Passport


3-5 Day Passport


24-48 Hours Passport


*Due to submission times, the day received may not count as a processing day. Processing times are quoted in business days.




Non-Rush Visas


Rush Visas


Urgent Visas


*Processing times are quoted in business days. Urgent services are processed as fast as embassy/consulate will process, other services are slower.




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Document Pre-CheckDuring the order process you may be offered Document Pre-Check service. While not required, this option provides you the ability to scan and securely upload your documents for review and comment prior to sending in for processing. Having documents reviewed in advance can greatly reduce delays


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