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ItsEasy Passport & Visa Service, headquartered in Grand Central Station in New York City, is the premiere Visa and Passport Expediter.
Very professional. We had an issue with our application. We received an email on a weekend asking us for additional information. Looks like they are always on the job!
process was quick and straight forward. I normally do not leave reviews but I am leaving this review in hopes that the issues raised are addressed as I plan on using this service in the future. Update your website, no excuse ! your website looks like its from 1999. that is mostly the largest issue. The other only issue I had is my status said pending when it should have said submitted, even though the estimated timeline for completion was accurate, its good to know your package was submitted. I had to call and confirm because I believed maybe my package had not be submitted to the consulate and would result in my visa being issues too late, keep those status updates and current as possible, this is a time sensitive business.
Y'all are the absolute best---I could not be more grateful!! 5 STAR customer service, communication and dedication in expediting the renewal of my passport---the turnaround was just 48 hours! I highly recommend David and his team at ItsEasy!!!!!
Great service! I was a bit concerned since I would have to send my passport to get a Chinese Visa but I was surprised of how easy it was to complete the forms and ship my documents. The website is intuitive and offers all the information I needed to complete the process. I actually received my documents before they were supposed to be due back to me. Thank you!
Unbelievable service! I found myself traveling to Mexico and our passports had expired. I chose ItsEasy because I got a real person when I called early on a Sunday morning rather than a message. To make a long story short, this provider got us through the process despite snowstorms in New York and shipping issues that would have had our passports arriving hours after our flight was scheduled to take off. Finally, the passport photo Ap that is unique to ItsEasy saved the day when my wife’s photo (taken by a local “professional”) was rejected! The customer service right from the company president on down was amazing! Thank you ItsEasy!
My first time using a visa service and completly satisfied with it. I needed a UK visa in two days and not only were they able to get it for me but Francisco was incredibly helpful and friendly. Amazing customer service. Highly recommend.
We were given 3 visa services for a wedding in Tanzania. We chose the least expensive knowing we were giving ourselves plenty of time, no need to pay extra for expediting. I called at least 3 times with questions and always received a courteous, professional response. We were told the process might take longer than the 18 days due to a holiday weekend. From the time we put our materials together to getting our passports with visa back in our hands it took a total of 12 days!! Couldn't have asked for a better experience. Thank You!
ItsEasy Passport & Visa is Registered with the U.S. State Department to be obtain Passports & Visas for customers located in the United States of America. ItsEasy is not a government agency. We work with the U.S. State Department and Foreign Government Embassies and Consulates to obtain Passports & Travel Visas on your behalf, saving you the time and effort (and being physically close to a consulate or embassy) to obtain these travel documents yourself. We also provide advisement and professional review of your travel document applications to assure the fastest possible processing.
When you have questions about Passports & Travel Visas - Ask ItsEasy!!
ItsEasy Passport & Visa Services was founded in 1976 in New York City; since then, ItsEasy has processed over 2 million passport and visa applications for customers residing in the USA ItsEasy specializes in securing expedited US passports and business and tourist visas for US citizens or non-US citizens legally residing in the USA.
In case you want specialized 1-1 support for your Passport and Visa document needs, you might consider our ItsEasy Concierge Service - our premium white-glove service. Concierge Services provides you with a dedicated Concierge Team to manage the entire application process: document preparation and review, Concierge Specialist 1-1 phone appointments, included upgraded shipping, priority Passport and Visa submissions, and more! All Concierge Service beginning within 4 business hours of your request. (Additional premium Concierge Service fees apply above our regular service fees)
If you have an EMERGENCY situation, you should consider our EMERGENCY CONCIERGE SERVICE: our "drop everything" Emergency Concierge Service for when you need that immediate, personalized, and dedicated attention.