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Legal Information

Legal Information - ItsEasy Passport & Visa Service

General Service Disclaimer

ItsEasy Passport & Visa Services (ItsEasy) serves as an agent only on behalf of passport and visa applicants. We accept no responsibility for the services of U.S. Passport Services of the U.S. State Department or any Consulate or Embassy regarding the timeliness, issuance or correctness of passports or visas as the issuance or decisions rest exclusively with the government in question. In most cases, refunds from governments are not available regardless of request outcome. ItsEasy accepts no responsibility for delays, loss of passports or other materials or documents occasioned by any commercial or U.S.P.S. delivery services, Embassy, consulate or US State Department. Damage compensation is not available from ItsEasy.

Information provided through this web site is provided on an as-is basis and should not be construed as factual or accurate as international polices change frequently.


Legal Disclosures

Use of Personal Information

ItsEasy may gather information about you through your use of our web site and services in three ways. First, we may collect and store some personally identifiable information (such as your first and last name, telephone numbers, physical addresses, and e-mail addresses) that you provide to us for the purposes of facilitating your use of the ItsEasy site and services, handling correspondence with you, and registering your credentials for site access entitlements. Second, we may collect and store information about your visits and interactions with our site in collective or aggregated data that does not identify you specifically, but is automatically received and recorded by us through the use of “cookies.” A cookie is used by our web site to communicate state information to and from your browser and the website. The state information can be used for session identification, user preferences, or anything else that can be accomplished through storing text data associated with providing our services. Cookies cannot be programmed, cannot carry viruses, and cannot install malware on your computer. Third, while ItsEasy does not intend to collect personal information beyond the data elements required to process your request, the data being collected could contain personally identifiable information that is sensitive in nature.

We use your site-related information to help maintain accurate accounts, to provide and to change services, to provide accurate billing and shipping, to fulfill your product and service requests, to market services and products, and to ensure that our web site is useful to you.


ItsEasy has taken several steps to safeguard the integrity of its data and prevent unauthorized access to the information it maintains which includes authentication, monitoring, auditing, and encryption. Security measures have been built into the design, implementation and day-to-day practices of the entire operating environment as a part of its continuing commitment to risk management. These measures are designed and intended to prevent corruption of data, block unknown or unauthorized access to our systems and information, as well as provide reasonable protection of the private information we possess.

The design of the electronic commerce systems supported on the ItsEasy website is such that financial data remains primarily with appropriate financial institutions and customer data is limited access by employees, affiliated businesses, partners, and agents with username, password and PIN login combinations changed at regular intervals.

Data Tracking

In assisting travelers, we collect information provided voluntarily by the customer, which we need in order to serve the customer. ItsEasy also utilizes Google PPC Services tracking software.


Any outbound links found on www.ItsEasy.com or via any child web sites associated with or controlled by ItsEasy are provided as a courtesy to the viewer. ItsEasy does not endorse or suggest the use of the information provided outside of the ItsEasy family of web sites.


If you feel that this site is not following its stated information policy, you may contact us at the following addresses (postal and/or electronic) or phone number:

ItsEasy Services
ATTN: Web Services
360 Lexington Ave
New York, NY 10017

Digital Millennium Copyright Act

Pursuant to the Digital Millennium Copyright Act, Title 17, United States Code, Section 512(c)(2) ("DMCA"), ItsEasy has designated an agent to receive notifications of claimed copyright infringement relating to this Website or any other ItsEasy Property (the "Designated Agent"). All such notifications relating to this Website or any other ItsEasy Property must include the following information:

A. A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

B. Identification of the copyrighted work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.

C. Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit ItsEasy to locate the material.

D. Information reasonably sufficient to permit ItsEasy to contact the complaining party, such as an address, telephone number, and/or electronic mail address.

E. A statement that the complaining party has a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.

F. A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Claims of infringement which include the above required information must be submitted to ItsEasy designated agent at the following:

ItsEasy Services
360 Lexington Ave
New York, NY 10017

Passport Renewal Reminder

Passport Renewal Reminder (Passport Renewal Reminder) maintains this web site (the "Web Site") for your personal entertainment, information, education and communication.

Through your access and use of the Web site, you accept, without limitation or qualification, the terms and conditions ("Terms and Conditions") set forth below.

Terms and Conditions

The Web site contains information about products that may or may not be available in any particular country or region of the world, may be available under different trademarks in different countries and, where applicable, may be approved or cleared by a government regulatory body for sale or use with different indications and restrictions in different countries. However, the Web site and its contents are designed to comply with U.S. laws and regulations. Although accessible by others, it and its content are intended for access and use by U.S. residents only.

The Web site may contain from time to time information related to various US passport services and automated features. Such information is not meant to replace personal responsibility for maintaining validity of your personal travel documents. You should not use the information or services contained herein as full protection against unforeseen travel document related issues. This service is provided as as is with no expressed or guaranteed warranties.

Passport Renewal Reminder makes no representations or warranties as to the availability, accuracy or completeness of any information contained herein and expressly disclaims any obligation to update said information. Passport Renewal Reminder further assumes no liability or responsibility for any errors or omissions in the content of the Web site.

You may freely browse the Web site. You may freely download material or submit information therefrom. Any and all downloaded materials may be used by you for personal, non-commercial use. You may not, however, distribute, modify, transmit, reuse, repost or use any of such materials for public or commercial purposes, without the express written permission of Passport Renewal Reminder. All copyright and other proprietary notices contained in downloaded materials must be retained.

You should assume that all contents of the Web site are copyrighted unless otherwise noted and may not be used except as provided herein and without the express written permission of Passport Renewal Reminder.

Your use of the Web site is at your own risk. Neither Passport Renewal Reminder, ItsEasy Services nor any other party involved in creating, producing or delivering the Web site is liable for any direct, incidental, consequential, indirect or punitive damages arising out of your access to, or use of, or browsing in the Web site. This includes damages to, or arising out of viruses that may infect, your computer equipment or other property. Without limiting the foregoing, everything on the Web site is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply to you. Check your local laws for any restrictions or limitations regarding the exclusion of implied warranties.

The trademarks, logos and service marks (collectively, the "Trademarks") displayed on the Web site are registered and unregistered trademarks of Passport Renewal Reminder and others. Nothing contained in this Web site should be construed as granting, by implication, estoppel or otherwise, any license or right in and to the Trademarks without the express written permission of Passport Renewal Reminder or such third party. Your misuse of the Trademarks on the Web site and in its contents, except as provided in these Terms and Conditions, is strictly prohibited. You are advised that Passport Renewal Reminder will aggressively enforce its intellectual property rights in the Web site and its contents to the fullest extent of the law, including by seeking criminal sanctions.

Passport Renewal Reminder has not reviewed all of the Web sites that may be linked to the Web site and is not responsible for the content of any off-Web site pages or any other Web sites linked to the Web site. Your linking to any other off-Web site pages or other Web sites is at your own risk. Once you link to another Web site, please be sure to review the legal notices and privacy policy of the new Web site. They may be different from this Web site.

Passport Renewal Reminder reserves the right to alter or delete material from the Web site at any time, and Passport Renewal Reminder may, at any time, revise these Terms and Conditions and the other Policies set forth in this Web site by updating this posting. You are bound by any such revisions and should, therefore, periodically visit this page to review the then current Terms and Conditions and Policies.

Privacy Policy

Passport Renewal Reminder and its parent company, ItsEasy Services, respect the interest that visitors to our web sites have in understanding what information is collected electronically, how it is collected, how it is used and to whom it is or may be disclosed. Passport Renewal Reminder has developed this online privacy policy to address those questions.

You should be aware that Passport Renewal Reminder is not a government division or endorsed by any government agency and is a private for profit company who may use information provided by users internally in development of data review or marketing.


We do not collect any personal information unless it is provided to us voluntarily through forms or data fields. You can visit many areas of our web sites without telling us who you are or giving us

Personal Information. Certain areas of our web sites allow you to submit personal information. Please be aware that when you provide information, you may be disclosing Personal Information.

Personal Information is information that can identify you, such as your name, street address, telephone number, email address and other similar information (“Personal Information.”). Please do not submit any Personal Information if you do not want it to be collected. You should be aware, however, that without providing requested information, even Personal Information; you may not be able to participate in particular features or activities that require such information.


Non-Personal Information is information that is not personal, such as questions, comments, ideas and suggestions that you provide, or information that we may collect that is not linked to any Personal Information. Non-Personal Information will be treated as non-confidential, and we may disclose and/or use that information without any obligation whatsoever to you, for any purpose and through any means.

Passport Renewal Reminder web sites may use a tracking technology called a “cookie.” A “cookie” is a small text file that a web site can place on your computerís hard drive in order, for example, to collect information about your activities on the site or to track your preferences and selections. When you return to the web site, information stored in cookies associated with that site will be transmitted back to us. With most Internet browsers, you can erase cookies from your computerís hard drive, block all cookies or even receive a warning before a cookie is placed on your system. Refer to your browser instructions or Help button to learn more about cookies. You should be aware, however, that cookies might be necessary to provide you with certain features (e.g. customized delivery of information) available on Passport Renewal Reminder web sites. This information is considered Non-Personal Information.

Passport Renewal Reminder web sites may also automatically collect and store web log information relating to your computer and your visit, such as the name of the domain and host from which you access the Internet; the Internet address of the web site from which you linked to a Passport Renewal Reminder web site; the date and time you accessed a Passport Renewal Reminder web site, how long you spent and which pages you visited; your Internet protocol (IP) address; and your computer's operating system and browser software. This information is considered Non-Personal Information.

Passport Renewal Reminder web sites may also track your usage of the site through the use of pixel tags (also called clear gif's). The information collected through use of pixel tags is not personally identifiable and is considered Non-Personal Information.

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