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Concierge service

Concierge Service is our premium white-glove service, providing a dedicated Concierge Team to manage the entire application process including document preparation and review, optional 1-1 phone appointments with a Concierge Specialist, upgraded shipping, priority submission, and more - all beginning within 4 business hours of your request. It's a complicated world out there. Let us simplify it for you. (Additional premium fees apply)
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Concierge Staff Hi, I'm Chelsea. I'm the Concierge Team Manager in Denver, CO. My Concierge Team - located in Denver, New York, and Los Angeles - stands ready to serve you. We take pride in our Concierge Service being the best in the industry. I personally look forward to showing you what our Concierge Team can do for you.

From start to finish, the Concierge Team will make sure all complications are minimized, and that every document is prepared correctly. ItsEasy Concierge ensures that every step of the process is being watched and that you can go about your day with confidence that your passport and/or visa request is in the best possible hands. Once a request is made, ItsEasy's Concierge Team will reach out to you to discuss your needs and make the process as simple, quick and pain-free as possible. You will be able to easily select Phone Appointment times for 1-1 phone meetings, or have access to the Concierge Team's direct email, phone line, and special chat area in Status Check

If you have an EMERGENCY situation, you may utilize our EMERGENCY CONCIERGE SERVICE which puts you to the front of the line instantly! EMERGENCY CONCIERGE is our "drop everything" service for when you need that immediate team attention.

Additional Concierge Service Highlights:

  • Assistance with document preparation and review to minimize any rejections or delays
  • Application forms completed and delivered for signature
  • Secondary personal review of all documents prior to submission
  • Review and recommendation of most appropriate visa and service level based on needs
  • Personalized updates during all phases of the process via preferred method of contact

ItsEasy's Concierge Service — Additional fee per traveler: $199 in addition to ItsEasy services and US State Department/foreign consular fees. $79 per additional destination/service.

ItsEasy's EMERGENCY Concierge Service — Additional fee per traveler: $399 in addition to ItsEasy services and US State Department/foreign consular fees. $199 per additional destination/service. Highest priority processing by Concierge Team.

Please Note: Concierge Service can certainly accelerate, streamline, and quality-check your applications. Please keep in mind, however:

  • Concierge cannot accelerate Consulate Processing Times: these are well out of our control, and set by the consulates
  • Concierge is not an after-business-hours nor weekend and/or holiday service.
  • Concierge must always follow all Consulate and U.S. State Department directives, which may include requests for further documents for your application.
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By using this site you acknowledge and confirm that you have read and agree to our terms of use, and you understand Concierge Service is a premium service with higher fees than our standard service fees.
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