Real reviews, from real people just like you!
Please note: all posts are reviewed for accuracy, language. ItsEasy reserves the right to modify your review by removing employees names, order numbers and other information that may be considered private. By posting your review you accept ItsEasy's general terms of use and understand that your review may be used ItsEasy for marketing purposes.
Enjoy reading through some - we certainly do!
I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.
You guys rock.
Wow. I seriously can't believe it. ItsEasy was able to get me a passport in 2 days. Seriously awesome work. Everyone there was super helpful - I also enjoyed the fact that everytime I called, I got a real person on the phone. No pushing numbers and no sitting on hold. Thank you guys for getting it done and helping me step by step! Now if you don't mind, I'm going to end this review... I am officially on vacation thanks to you guys!
It's not often I write a review, however I had to about It's Easy & Visa Services. I had a FANTASTIC experience here at It's Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!
This company was excellent to work with! It all started on a Sunday morning with a nice lady helping me through the easy steps. I got everything in the mail Monday a.m. and had my passport by Thursday a.m. I couldn't be happier. Excellent customer service and great auto-emails keeping you informed of your order. Thanks so much for everything!
I changed my name on everything as soon as my wedding was over. My husband and I just booked a trip to Jamaica and of course when I checked my passport I never changed that. I didn't have time to mail out for the passport and didn't have the time myself to drive all the way to the agency to change it same day. I google them and even called them before I payed for it and sent everything in. The second time I called I even talked to the owner David and he, and his employees, were soooo friendly and helpful. Everything went smoothly and I could even keep track of my passport progress on their website. I would use them again if I ever had to. It is 2 weeks from my trip and I have my brand new passport in my hand. Thank you guys so very much!!! You are amazing and I will recommend you to anyone and everyone. Have a very Merry Christmas!!!
I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.
These people are what they claim to be. I know you're skeptical whether or not they can deliver. Let me assure you, they can! Everyone I spoke to throughout the whole process was helpful, polite, and very professional. All I had to do was gather the documents I needed and send it all in. Long story short: I'm headed to Brazil next week, and I previously thought I wouldn't be able to get my visa in time. Thanks so much!
Thank you It's Easy. We needed an expediter to obtain visas to China in a short period of time. I had to call several times with questions and was always able to talk to a real person with very little wait. After I sent in my passports, they kept me updated on line and returned the passports with the Visas 4 days later as promised. It really was easy.
This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.
ItsEasy Passport & Visa
200 Park Ave - Lobby
The MetLife Building
New York, NY 10166 USA
clientservices@itseasy.com
Voice: 1-866-ITS-EASY (1-866-487-3279)
Text: 1-866-487-3279
FAX: 1-212-202-7911
BY CONTINUING YOU AGREE WITH THE ITSEASY TERMS OF USE AND PRIVACY POLICY
ItsEasy Passport & Visa is Registered with the U.S. State Department to be obtain Passports & Visas for customers located in the United States of America. ItsEasy is not a government agency. We work with the U.S. State Department and Foreign Government Embassies and Consulates to obtain Passports & Travel Visas on your behalf, saving you the time and effort (and being physically close to a consulate or embassy) to obtain these travel documents yourself. We also provide advisement and professional review of your travel document applications to assure the fastest possible processing.
When you have questions about Passports & Travel Visas - Ask ItsEasy!!
ItsEasy Passport & Visa Services was founded in 1976 in New York City; since then, ItsEasy has processed over 2 million passport and visa applications for customers residing in the USA ItsEasy specializes in securing expedited US passports and business and tourist visas for US citizens or non-US citizens legally residing in the USA.
For emergency Passport or Visa services, please contact our call center 24 hours a day at 1-866-ITS-EASY (1-866-487-3279) or write us email at clientservices@itseasy.com.
In case you want specialized 1-1 support for your Passport and Visa document needs, you might consider our ItsEasy Concierge Service - our premium white-glove service. Concierge Services provides you with a dedicated Concierge Team to manage the entire application process: document preparation and review, Concierge Specialist 1-1 phone appointments, included upgraded shipping, priority Passport and Visa submissions, and more! All Concierge Service beginning within 4 business hours of your request. (Additional premium Concierge Service fees apply above our regular service fees)
If you have an EMERGENCY situation, you should consider our EMERGENCY CONCIERGE SERVICE: our "drop everything" Emergency Concierge Service for when you need that immediate, personalized, and dedicated attention.
We also offer Economical Passport Renewal Processing, similar to the Post Office Passport Services, but we pre-review your applications to make sure they are correct, work with you to correct any mistakes, and we obtain your photo via our ItsEasy Passport Photo App, which saves you an extra trip to a pharmacy store to get your photo (which may not be good enough!)
ItsEasy Passport & Visa is a Registered Agent with the U.S. State Department. That means that we can interface with the U.S. Government on your behalf for obtaining a passport: we act as your agent, allowing us to submit your passport applications on your behalf. If there is a problem with your passport application, we can interact with the U.S. Government agencies on your behalf to resolve problems and obtain your passport, usually without extra (significant) effort on your part. Like a tax accountant, we help the processes go forward, pre-review your applications to make sure they are correct before they are submitted, and provide you with the piece of mind that you have professionals on your side when requesting these important Government documents.
Expedited Passports are our speciality. Our Grand Central Station-based Passport Team are experts at getting these hand-delivered passports both in New York and in many other locations around the country using our nationwide team of processors and couriers. We also offer Concierge Services for those that wish to have 1-1 assistance from our awesome Concierge Team.
Based in Grand Central Station in the heart of New York City, with retail service centers in Boston, Washington, DC, Los Angeles, and Denver, and with additional passport and visa processing centers located in key cities, ItsEasy is one of the largest and most established names in the business. We provide easy to understand passport and visa overviews, instructions and forms, as well as technology including real time order tracking, on-line chat services, automated email updating, fully dynamic website feeding off the most up-to-date requirement changes, and the highest levels of digital security available. ItsEasy has a dedicated team of specialists ready to assist you via the industry's best primary and extended hours call center at: 1-866-ITS-EASY
Can you get an Expedited Passport on your own without a company like ItsEasy ? Post Offices do not do true Expedited Passports. Their "expedited" mail-in service is actually 2-4 weeks - and if there's a problem with your application, you can expect the delays to be considerable to resolve. If you have a trip coming up, this is definitely not the way to go! There are U.S. Government Passport Agencies located around the country. Perhaps you live near one (and perhaps you don't!). You can try to make an appointment at one of these Passport Agencies to get an expedited passport yourself - but without using ItsEasy, you face the same problem - has someone reviewed your application to make sure it is correct and ready for submission? As a Registered Agent, ItsEasy has direct access to the Passport Agencies to get your expedited passport without appointments and ... we almost forgot ... having to go yourself and wait in line!
For obtaining travel visas, ItsEasy has offices in New York and Washington, DC, key cities to obtain travel visas for just about every country you may plan to travel to. Similar to our Passport services, we review your Visa Applications to make sure they are correct before submissions (incorrect applications can cause significant delays in obtaining a visa), and we deliver your applications to the Embassies or Consulates to obtain the visas on your behalf, as your agent. We wait in line so you don't have to!