ItsEasy For Augusta, Georgia

Thank you for the quick turnaround on getting my passport renewed.

Expedited passport and assisted every step of the way. Made a stressful event very easy - definitely recommend the service to everyone!!

It’’s easy delivered exceptional service for multiple Visas and passports under a very short and pressing time constraint involving multiple complexities and extraordinary circumstances. Service was thorough and reliable step-by-step, and Tiffany and the Concierge Team worked with me for fast shipping to get everything I needed on time and in perfect order. Thank you for impeccable support!

Yall are great and super on top of things the whole process through

I just want to say that this is probably my 4th time using ItsEasy. Prior to that I used them for 4 years as a travel agent. Their services are IMPECCABLE. I needed an expedited passport in 7 days. The delivery date was one day before the date I had to leave for an overseas trip, so I was very anxious about any potential issues arising. There ended up being an issue where the State Dept asked for a letter explaining why my passport was wet (which it wasn’t!). Cyrilla (the agent I always work with) and David (the owner of ItsEasy) upgraded my service at no additional cost, and sent a letter to them. They told me exactly how to solve the issue! On top of that, they asked one of their employees to escorted me to USPS to have my documents sealed. AND ON TOP OF THAT, David even had USPS deliver the passport to my dad’s office at no additional cost. At this point, everyone that works there is family. I will visit them every time I’m in NYC. I highly recommend them. They do not overcharge like other companies they have consistently kept their pricing the same for 11 years. I am in awe! Impeccable service!! Thank you so much!

LIFE SAVERS! I needed additional Visa pages added to my passport 28 hours before I was to leave on my trip - literally would not have been able to get back to the US without them. They were extremely friendly, helpful and professional - made me relax in what was a very panicked, last minute situation. I would recommend them for any of your needs - was just so EASY. Thank You!

Let me just say that I have never written a review to yelp before for any reason whatsoever, positive or negative. But I was so impressed with the execution at Its Easy that I thought I'd take 5 minutes out of work to write one, because they deserve it. I have an upcoming overseas trip and my passport expires in a few weeks time. I was planning on going to the passport office in NYC on their annual "Passport Day" (no appt needed) but, amazingly, it was cancelled at the last minute when it looked like the federal gvt might shut down due to the budget standoff (April 2011). So I went to Its Easy the following day. I worked with Rickey there. He was efficient and quickly got me through the paperwork that was required. Above and beyond being completely professional , he was friendly, cheerful and made the experience pleasant. I paid for 6-8 day turnaround. 2 days later i got an email from Its Easy saying my passport was ready. I walked in and Rickey greeted me with a smile and a handshake and said he always likes it when he is able to get folks things faster than they expect. I actually left there smiling. Anyhow, an unexpected pleasure out of what seemed like it was going to be an annoying errand!

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

Awesome customer service. Professional.

I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.