Boca Raton, Florida Passport & Travel Visa Services

Great

My experience was good. My agent was friendly and prompt and efficient.

from start to finish your staff was wonderful! My issues were with the Nigerian Embassy's site only. I'd recommend and use you your service every time I need a visa! Thank you!!!!

It is always a pleasure working with the ItsEasy team.

It’s Easy’s services are reliable and on time

ItsEasy made getting my last minute visa quick and easy! They work hard to make the application process as streamlined as possible with additional services in case sections of the application are incorrect or missing. Highly Recommended!

I rarely leave reviews for services but I was so impressed with this one I felt compelled too. My parents paid twice as much as I did for a similar service which makes me feel even better about it. I only had to call them once because their postage was saying to send documentation to LA instead of Houston. Ends up Houston is backed up because of hurricane so they have special permission to use LA office. They sent emails to always keep me informed of progress and it was super fast. I think I had my passport with Chinese visa back in a little over 2 weeks. I literally told my wife without thinking WELL THAT WAS EASY. Guess that's how they got there name.

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

Its Easy really lived up to its name. My questions were answered quickly and they called me when they received my paperwork to request one more item. The China visa was processed in two days as they stated and mailed back to me two days after they received my paperwork. What a relief. I was very impressed with the customer service.

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.