Brentwood, New York Passport & Travel Visa Services

Awesome service. I used chat a lot and chat was always spot on. The service was great. Would recommend and I will definitely use again.

Made it easy, especially with the passport photo software.

Applications for China visas were dropped off in your office without any problems. we paid for expedited processing...5 days. Around the 4th day we received an email that Its Easy was processing our application. We never received an email on the 5th day that iot was ready to be picked up. We had to call its Easy the next day and they said yes it was ready to be picked up in the MetLife bldg. office...but we should have received an email saying it was ready.

It was more detailed than I expected but the response was gr8

Very friendly and knowledgeable staff. Efficient and excellent service.

My experience with iteasy was overall not good. There are several reasons: 1- I paid for a Passport card with my original order the last week in September. I still have not received it as of Nov 12th. 2- Their phone support gave me bad information which lead to a week delay & much back & forth & additional FedX costs in getting my passport. 3- Their support gave me a hard time recovering SOME of my extra costs due to their errors, but eventually refunded a portion of my added costs. The good news is that I DID get my passport in time to take my trip despite these difficulties.

Very pleased with service. My mother was suddenly ill so I had to plan a trip unexpectedly. My 17 year old son asked if he could come with me as this might be his last chance to see his Grandmother. Time was of the essence and the only problem was he didn't have a Passport. We received his passport in 12 business days. Getting that passport in hand and not having another thing to stress about was well worth using this service.

Can’t say thank you enough. Last minute and I mean last minute passport renewal. It’s Easy went above the bar to get a passport renewed for our trip. No 9-5ers here. They care and do everything in their power to make it happen. We didn’t realize my sons passport had expired until days before our trip then Passport services didnt approve my sons photo. We used the It’s easy app ( google it )to correct the drug store photos . I highly recommend the app and we sent in a new photo last minute. Lots of passport companies but I had wonderful service from this one.

You guys are simply AMAZING! I submitted my China Visa application after dauntingly collecting all the information needed for securing them on March 15, 2017 and received them 5 business days later! on the 21st. Your staff, is very professional, pleasant and knowledgeable in the visa application process, and take your customer service principal very seriously. We cannot thank you enough for helping us make the process as seamlessly as possible. Sydoni Yee

I have spoken to your Call Center and find their service to be exceptional! I spoke to Sabrina, as I have several times, and she is always very knowledgeable, patient, and very professional! Thank you ItsEasy, it certainly is easy to work with your Passport & Visa service! Jean Kuhn Travel, LLC