Brownsville, Texas Passport & Travel Visa Services

Were very helpful in assisting me secure an "e-Visa" for my boss's upcoming trip to Brazil.

excellent service

I would not have managed this process of getting a Chinese visa without this team. They went above and beyond to make sure I got my visa in time, answered all of my questions, and made a difficult process go over smoothly. I'd recommend this company to anyone!

Good news: I received the Visa in a timely manner. Concern: We found out about necessary information after submitting the application despite having multiple conversations and explanations prior to submitting the application. One or two of the critical information did not come up until another person at ItsEasy reviewed the application. That should not be the case. It could've delayed the submission enough to having to withdraw the application.

We had a great experience receiving the visa at the promised time which took away so much stress. Much appreciated!

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

Terrific service. Being unfamiliar with the process and needing a Chinese visa in a hurry, I opted for the concierge service and I'm really glad I did. Chelsea patiently answered all of my questions, made sure I provided the right paperwork, kept me informed at every step and I received my visa promptly. When I renew my passport next year, you can bet that I will using itseasy.com again and I'll be requesting Chelsea for concierge service. Thank you so much!

This company was easier to deal with and more accessible than any other visa processing company I have used. The live support actually works - there was an actual live person on hand every time I called who was extremely responsive and helpful. Most importantly - got my visa in time for my travel date, when other visa companies told me it wouldn't be possible. All done by mail. Will definately be a repeat customer!

Great fast service! A lot of the "fast" depends on how busy the Embassy is for China Visa's, but it was turned in about a week for us. Website provides good info and I called verifying a few extra details and they were very helpful. They did suggest making sure each name was on the hotel or stay paperwork. This proved to be very difficult for our hotel to provide (SPG), so we switched to Marriott and they made it work (but it was difficult, they had to add each named as the primary, email it to me and then cancel it and add the next one...and put the reservation back to the real primary name at the end). I don't know if this makes a difference, but it worked for us. I would absolutely recommend this service!

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.