Chino Hills, California Passport & Travel Visa Services

You guys are wonderful to work with. Easy to get a hold of and I was even able to get questions answered with online chat. Your greatest strength is communication! I recommend you highly to anyone.

Exceptional customer service and timely delivery.

It’s Easy’s services are reliable and on time

Excellent service and staff !

Superb service Not our first time with the service Highly recommend

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

Brigade and their team are outstanding and clearly some of the best professionals in the field of immigration. They never gave us false expectations regarding the deadlines and documents. I recommend all of them to their services.

Perfect experience! Received my renewed passport two days earlier than expected! Especially loved the ability to take and upload a passport photo from my phone. Highly recommended!

My experience with iteasy was overall not good. There are several reasons: 1- I paid for a Passport card with my original order the last week in September. I still have not received it as of Nov 12th. 2- Their phone support gave me bad information which lead to a week delay & much back & forth & additional FedX costs in getting my passport. 3- Their support gave me a hard time recovering SOME of my extra costs due to their errors, but eventually refunded a portion of my added costs. The good news is that I DID get my passport in time to take my trip despite these difficulties.

I was worried about getting visas for my children and me to visit China but I followed the instructions and that made it easy. I did call with one question and the gentleman who answered was extremely friendly and helpful. The turnaround time was quick. Thank you!