Chino Hills, California Passport & Travel Visa Services

Excellent service!

My experience with "ItsEasy" in NYC was excellent and not to much time to set the process in motion. The agent (I forgot his name) estimated the return of my passport was on the exact date he estimated. Yes, I would definitely recommend your services. Thank you very much, greatly appreciated.

Barry Collins is the best to ever work with. It seems as though its hard to keep staff in the DC office, so when I need assistance, I call Barry! He's very helpful and I don't know what I would do without him!

Excellent

Got what I needed, when I needed it - all I can ask for!

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

great to work with Lainie and lynn and jennifer, sent out on tuesday 1/16 in the afternnon, reg shipping and got back my Visa on 1/24 at 3.... i did not use rush so that is unbelievable

I have been living and travelling extensively overseas for 18 years and I can vouch for the fact that visas can be a difficult and "painful" process at best some of the time. ItsEasy has made this slow and "painful" process absolutely effortless at a very economical price (even cheaper than I could have obtained the visa myself without them)AND much quicker too (only 3 days for a Saudi Arabia visa? come on???). Their customer service kept me completely advised each step of the way, were absolutely 100% knowledgeable to my specific visa requirements. I HIGHLY recommend ItsEasy to anyone with any reservations or hesitation. I am now a believer and customer for life! THANK YOU 1000% percent!!!!

WOW!! What a great service! My very first time going somewhere that needed a Visa to enter. I paid for the rush to be sure that I received my Visa in time for my trip to China. I was pleasantly pleased to receive my Visa a week before I expected it to arrive! Amazing work! Easy to communicate with the staff and they always were available to answer my questions. If you need a service to ensure that you get your documents when you need them.... this is the place to get them! I thank you all so much for making this effortless and so easy to get done! If you follow the guidelines, you'll have no problems getting your documents on time! Thank you It'sEasy! It definitely was EASY!!

My experience with iteasy was overall not good. There are several reasons: 1- I paid for a Passport card with my original order the last week in September. I still have not received it as of Nov 12th. 2- Their phone support gave me bad information which lead to a week delay & much back & forth & additional FedX costs in getting my passport. 3- Their support gave me a hard time recovering SOME of my extra costs due to their errors, but eventually refunded a portion of my added costs. The good news is that I DID get my passport in time to take my trip despite these difficulties.