Cleveland, Ohio Passport & Travel Visa Services

I use it’s easy for my employer who travels internationally quite often. Im always pleasantly surprised whenever I get the visa Ive asked for without problems. Its actually very easy to deal with this company and I have peace of mind when I have time constrictions to deal with. I have referred them to others and always get thanks!

Thank you for a stress free way to get our visas!

Very easy as the name suggests.

the only problem i had was that the online status was not updated regularly. from the day that the documents arrived until the day that they arrived back, there was no online update. Everything was find, but if i was a worrier, it would have meant lots of phone calls.

Excellent and easy service and great follow up from your team on needed documents. You took away stress from me. Thanks!

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

I have been living and travelling extensively overseas for 18 years and I can vouch for the fact that visas can be a difficult and "painful" process at best some of the time. ItsEasy has made this slow and "painful" process absolutely effortless at a very economical price (even cheaper than I could have obtained the visa myself without them)AND much quicker too (only 3 days for a Saudi Arabia visa? come on???). Their customer service kept me completely advised each step of the way, were absolutely 100% knowledgeable to my specific visa requirements. I HIGHLY recommend ItsEasy to anyone with any reservations or hesitation. I am now a believer and customer for life! THANK YOU 1000% percent!!!!

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

I changed my name on everything as soon as my wedding was over. My husband and I just booked a trip to Jamaica and of course when I checked my passport I never changed that. I didn't have time to mail out for the passport and didn't have the time myself to drive all the way to the agency to change it same day. I google them and even called them before I payed for it and sent everything in. The second time I called I even talked to the owner David and he, and his employees, were soooo friendly and helpful. Everything went smoothly and I could even keep track of my passport progress on their website. I would use them again if I ever had to. It is 2 weeks from my trip and I have my brand new passport in my hand. Thank you guys so very much!!! You are amazing and I will recommend you to anyone and everyone. Have a very Merry Christmas!!!

Its Easy really lived up to its name. My questions were answered quickly and they called me when they received my paperwork to request one more item. The China visa was processed in two days as they stated and mailed back to me two days after they received my paperwork. What a relief. I was very impressed with the customer service.