Cleveland, Ohio Passport & Travel Visa Services

Team was very professional and a pleasure to work with.

Exceeded expectations and will use Itseasy for all our company passport/Visa needs in the future. Thank you!

Fast and efficient

process was quick and straight forward. I normally do not leave reviews but I am leaving this review in hopes that the issues raised are addressed as I plan on using this service in the future. Update your website, no excuse ! your website looks like its from 1999. that is mostly the largest issue. The other only issue I had is my status said pending when it should have said submitted, even though the estimated timeline for completion was accurate, its good to know your package was submitted. I had to call and confirm because I believed maybe my package had not be submitted to the consulate and would result in my visa being issues too late, keep those status updates and current as possible, this is a time sensitive business.

easy & fast. value is the only question... it has to cost something, right?

Great fast service! A lot of the "fast" depends on how busy the Embassy is for China Visa's, but it was turned in about a week for us. Website provides good info and I called verifying a few extra details and they were very helpful. They did suggest making sure each name was on the hotel or stay paperwork. This proved to be very difficult for our hotel to provide (SPG), so we switched to Marriott and they made it work (but it was difficult, they had to add each named as the primary, email it to me and then cancel it and add the next one...and put the reservation back to the real primary name at the end). I don't know if this makes a difference, but it worked for us. I would absolutely recommend this service!

LIFE SAVERS! I needed additional Visa pages added to my passport 28 hours before I was to leave on my trip - literally would not have been able to get back to the US without them. They were extremely friendly, helpful and professional - made me relax in what was a very panicked, last minute situation. I would recommend them for any of your needs - was just so EASY. Thank You!

It's not often I write a review, however I had to about It's Easy & Visa Services. I had a FANTASTIC experience here at It's Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

This company was easier to deal with and more accessible than any other visa processing company I have used. The live support actually works - there was an actual live person on hand every time I called who was extremely responsive and helpful. Most importantly - got my visa in time for my travel date, when other visa companies told me it wouldn't be possible. All done by mail. Will definately be a repeat customer!

Itseasy belong to amazing people, I sent my documents for Chinese visa and asked them to send me back my passport in ten days, believe me they send it to me in six days with chinese visa for ten years. Whenever I called them they answer very nicely no matter with whom I talked. I really appreciate your services. thanks A lot.