Elyria, Ohio Passport & Travel Visa Services

Easy to use and faster than promised in delivering my renewed passport book.

Efficient, timely and reliable service. Customer service on call was very polite and helpful.

Very easy to work with and very prompt

Great Experience

You guys are amazing you help expedite and made it easy to process about 50 passports for my students traveling to Africa. Your staff stayed on top of things and always informed me of any issues as soon as they arise, best thing is that they also helped me to solve it. They were so pleasant every time. Best of all I spoke to almost everyone on the recording! Thank you ItEasy.

We were given 3 visa services for a wedding in Tanzania. We chose the least expensive knowing we were giving ourselves plenty of time, no need to pay extra for expediting. I called at least 3 times with questions and always received a courteous, professional response. We were told the process might take longer than the 18 days due to a holiday weekend. From the time we put our materials together to getting our passports with visa back in our hands it took a total of 12 days!! Couldn't have asked for a better experience. Thank You!

Needed ten-year China visas for my wife and I. Online application process was relatively easy, though two hassles: 1. I couldn't save the completed form as a PDF, only the blank form; 2. I was charged for inbound postage although I stated on my order that I would send it on my own dollar. Got the refund. The rest of the process was good, and the people reviewing my application found that we had traveled to Turkey on an old passport and therefore needed to provide an affidavit of reason for travel. Who would have imagined that? Overall a four-star review...

Fantastic service. Visas for China completed in one week. Went to Boston office with all our paper work. Visa forms checked for accuracy, pictures taken all in 30 min. You will not be disappointed with this company

This company was easier to deal with and more accessible than any other visa processing company I have used. The live support actually works - there was an actual live person on hand every time I called who was extremely responsive and helpful. Most importantly - got my visa in time for my travel date, when other visa companies told me it wouldn't be possible. All done by mail. Will definately be a repeat customer!

This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.