Fargo, North Dakota Passport & Travel Visa Services

The first time that I visited the office in the MetLife Bldg, my experience was not favorable; there was one person on duty, and although he seemed to be not at all busy. he didn’t seem particularly anxious to help me. Not having a good vibe, I just left. I decided to give it a second try a few weeks later, and the experience was 100% satisfactory. I was helped by a young lady named Emily, and she could not have been nicer, and patient when I had questions. She is a gem…give her a bonus !

Efficient and courteous and gets the job done.

Excellent

Had to get visas to the Bahamas for my family and was a bit anxious to send passports out of state to an online business. But found there was a Boston branch nearby where I lived and decided to go in person instead. Michelle checked over all the forms necessary first and sent everything out for me. I had no problems and received all the passports back in 2 weeks and was very happy with the experience!

I feel somewhat at a loss when facing the prospect of applying for a visa and It's Easy really does make it easy. I had questions while filling out the online application for India and I was able to reach someone by phone very quickly each time I got stuck and they were able to easily answer my questions. I kept getting emails about the progress of my application and it was done more quickly than estimated.

I changed my name on everything as soon as my wedding was over. My husband and I just booked a trip to Jamaica and of course when I checked my passport I never changed that. I didn't have time to mail out for the passport and didn't have the time myself to drive all the way to the agency to change it same day. I google them and even called them before I payed for it and sent everything in. The second time I called I even talked to the owner David and he, and his employees, were soooo friendly and helpful. Everything went smoothly and I could even keep track of my passport progress on their website. I would use them again if I ever had to. It is 2 weeks from my trip and I have my brand new passport in my hand. Thank you guys so very much!!! You are amazing and I will recommend you to anyone and everyone. Have a very Merry Christmas!!!

I was not so impressed with the service I had received from Itseasy back in December. After several emails back and forth my situation still had not been satisfactorily resolved until David the CEO called me. David understands the importance of making it right when a mistake is made and wants all his customers to be Happy. Working in the customer service industry for almost 29 years you don't see this everyday and is refreshing.

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

Fast, reliable and good customer service

Excellent service! Needed a visa quickly, ordered 6 day service received my passport with visa in 4 business days.