ItsEasy For Gresham, Oregon

It was easy, worked with me to hold the application while I finished a trip abroad and then it was easy from there.

The process was less time consuming than having to stand in line and complete forms at a post office. It was a bit cumbersome to have to jump from the Its Easy site to the government site to complete forms. My biggest complaint is that the shipping with the prepaid label took an excruciatingly long time. 14 days! Add to that the anxiety produced when the tracking information shows that your passports have been “mis directed” and “forwarded”. A different shipper or class of service should be used for such important original documents. That being said, we would use Its Easy again to renew our passports.

This is a great service—-you do it all from home—-the app gives you all the direction you need to create your new passport—-once you create your new pictures and update your info you send them to an It’s easy address. When it arrives everything is checked and in our case my wife’s picture needed to be taken again. Once approved everything is submitted to the government for their approval. When they approve the new passports they are created and shipped to you—-total tracking updates are provided from the time your post office receives the passports until the new ones are on their way to you. In our case the whole process took two weeks. Very happy and now set for another 10 years. I highly recommend this company

Good job...

Excellent

I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.

I was so impressed with this company. From how simple it was to use the application, to the step-by-step process clearly explained and my expedited passport arriving in less than 2 1/2 weeks I couldn’t have asked for more. The customer service was exceptional too. I always got answers to my questions within 12 hours, and they were more than patient. The only thing that was a little bit tricky ) what is the camera for the passport picture didn’t always a line up with my face when I tried to take the picture. So we had to do that twice. But again I was walked through the process, and we got it figured out. I do a lot of international business. I will be recommending these folks to my colleagues, my clients and my friends and family. If you are stressed about trying to figure out how to get a passport I highly recommend “ ItsEasy.” I’ll never worry again.

LIFE SAVERS! I needed additional Visa pages added to my passport 28 hours before I was to leave on my trip - literally would not have been able to get back to the US without them. They were extremely friendly, helpful and professional - made me relax in what was a very panicked, last minute situation. I would recommend them for any of your needs - was just so EASY. Thank You!