Hoboken, New Jersey Passport & Travel Visa Services

Excellent service and quick delivery. Everything went as requested.

I needed a Brazilian Visa. The Brazilian website for the e-visa kept glitching so I tried Its Easy. It really was easy! Thanks.

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Truly surprised at how easy and painless this process was.

Wonderful service! Thank you!

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

I was not so impressed with the service I had received from Itseasy back in December. After several emails back and forth my situation still had not been satisfactorily resolved until David the CEO called me. David understands the importance of making it right when a mistake is made and wants all his customers to be Happy. Working in the customer service industry for almost 29 years you don't see this everyday and is refreshing.

The service was extremely fast, got our Chinese visas in a week. Thank you very much!!

What a PERFECT outcome from a bad experience! MY DOG chewed a hole through my passport and I am leaving in 7 days for a trip out of the country. I submitted required information on a Friday and had my passport in my hand the following Thursday morning. The on-line chat support staff helped me with all of my questions and were super nice. Thank you It's Easy, I can now look forward to my vacation!

You guys rock.