Kentwood, Michigan Passport & Travel Visa Services

Good and reliable visa service!

process was quick and straight forward. I normally do not leave reviews but I am leaving this review in hopes that the issues raised are addressed as I plan on using this service in the future. Update your website, no excuse ! your website looks like its from 1999. that is mostly the largest issue. The other only issue I had is my status said pending when it should have said submitted, even though the estimated timeline for completion was accurate, its good to know your package was submitted. I had to call and confirm because I believed maybe my package had not be submitted to the consulate and would result in my visa being issues too late, keep those status updates and current as possible, this is a time sensitive business.

Wonderful service! Thank you!

Once I understood the process, it was easy and the timely return was greatly appreciated.

You know how it feels when people take pride in their work, and do everything they can to service you? This is what I experienced with ItsEasy, and their representative Laine, when I had to obtain a visa from China in just two days! Laine followed up with me and the Los Angeles Office to make sure things went without a hitch, and it did thanks to her close eye. Thank you ItsEasy!

Very Impressed, This was my first time getting a passport. I called probably 5 times due to my lack of knowledge... The people I talked to you were very polite and extremely helpful. Thanks to their help, Ill be joining my friends in mexico! Usted me puede encontrar en una playa soleada venir sábado

After receiving my approval visa to travel to China today in the morning. I want to express the experience I have with It Easy company I was a bit concerned for me to get my visa approval cause my description of my place of work in USA, was not easy for me but with ItEasy.com was it EASY me!!! You guys are simply AMAZING! Thank you for your continues feedback, and excellent customer support even if we don't speak very good English You are a blessing to me and others, I started to share with my friends your service, Highly recommended. Amazing team work!!! We can sense through the computers and communications. I cannot thank you enough for helping me with my vacations and my celebration of my birthday in another country.

I was super pleased with the quality and timeliness of ItsEasy services. I had applied for a Chinese visa, and the service did exactly what they said they would and had it predicted to the day when I would receive it. I received exactly what I was looking for, and paid a fair price. I already have recommended it to my colleagues who will be applying for similar visas, and feel good knowing they will receive excellent service and value. Great job, ItsEasy!

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

Great fast service! A lot of the "fast" depends on how busy the Embassy is for China Visa's, but it was turned in about a week for us. Website provides good info and I called verifying a few extra details and they were very helpful. They did suggest making sure each name was on the hotel or stay paperwork. This proved to be very difficult for our hotel to provide (SPG), so we switched to Marriott and they made it work (but it was difficult, they had to add each named as the primary, email it to me and then cancel it and add the next one...and put the reservation back to the real primary name at the end). I don't know if this makes a difference, but it worked for us. I would absolutely recommend this service!