Kentwood, Michigan Passport & Travel Visa Services

Amazing experience all around, you guys over delivered!

Were really on top of the process and saved me hours and potential completion issues

The first time that I visited the office in the MetLife Bldg, my experience was not favorable; there was one person on duty, and although he seemed to be not at all busy. he didn’t seem particularly anxious to help me. Not having a good vibe, I just left. I decided to give it a second try a few weeks later, and the experience was 100% satisfactory. I was helped by a young lady named Emily, and she could not have been nicer, and patient when I had questions. She is a gem…give her a bonus !

excellent

Will go back and use them and only them.

Very Impressed, This was my first time getting a passport. I called probably 5 times due to my lack of knowledge... The people I talked to you were very polite and extremely helpful. Thanks to their help, Ill be joining my friends in mexico! Usted me puede encontrar en una playa soleada venir sábado

My experience with iteasy was overall not good. There are several reasons: 1- I paid for a Passport card with my original order the last week in September. I still have not received it as of Nov 12th. 2- Their phone support gave me bad information which lead to a week delay & much back & forth & additional FedX costs in getting my passport. 3- Their support gave me a hard time recovering SOME of my extra costs due to their errors, but eventually refunded a portion of my added costs. The good news is that I DID get my passport in time to take my trip despite these difficulties.

Can’t say thank you enough. Last minute and I mean last minute passport renewal. It’s Easy went above the bar to get a passport renewed for our trip. No 9-5ers here. They care and do everything in their power to make it happen. We didn’t realize my sons passport had expired until days before our trip then Passport services didnt approve my sons photo. We used the It’s easy app ( google it )to correct the drug store photos . I highly recommend the app and we sent in a new photo last minute. Lots of passport companies but I had wonderful service from this one.

I tried to apply for Brazilian Visas on my own. The process was extremely difficult. I decided to use Its Easy instead. I started the process on September 21 and received my Visa on October 6. The Its Easy personnel were very helpful in answering my questions and successfully processing my paperwork. The additional cost was well worth it for the peace of mind and prompt service.

Excellent service! Needed a visa quickly, ordered 6 day service received my passport with visa in 4 business days.