Middletown, Ohio Passport & Travel Visa Services

The process was somewhat confusing in the beginning, since the two options for payments (money order vs credit card) were not explained on the web site. A call to ItsEasy did not help, the rep I was talking to was not sure himself about the two options and was pushing me to pay with a credit card. This was suspicious. Ultimately I decided that the credit card option was more convenient (even though more expensive), and I went with it. After that everything went very quickly and smoothly.

The team did everything to return the visa on time. The callcenter staff could be more polite.

I would only recommend since the service is recommended by my company. My VISA did not meet criteria I applied for. I was never contacted about it. I called and no one got back with me. I called again and was told it was being investigated and there was nothing they could do. I was told when investigation was complete I would get a call. No one has called me to this point.

Made it easy, especially with the passport photo software.

Excellent and easy service and great follow up from your team on needed documents. You took away stress from me. Thanks!

Fast, reliable and good customer service

I was worried about getting visas for my children and me to visit China but I followed the instructions and that made it easy. I did call with one question and the gentleman who answered was extremely friendly and helpful. The turnaround time was quick. Thank you!

Can’t say thank you enough. Last minute and I mean last minute passport renewal. It’s Easy went above the bar to get a passport renewed for our trip. No 9-5ers here. They care and do everything in their power to make it happen. We didn’t realize my sons passport had expired until days before our trip then Passport services didnt approve my sons photo. We used the It’s easy app ( google it )to correct the drug store photos . I highly recommend the app and we sent in a new photo last minute. Lots of passport companies but I had wonderful service from this one.

For many years I have worked with It's Easy,and always with good results. So when my son was having difficulty obtaining a passport for traveling throughout Europe, I decided to contact It's Easy. WOW!! Whatever was holding up the process was no problem for this company. My son had his passport quickly and with no hassles. We were so happy to have the professionals at It's Easy take care of this. Even when other attempts didn't work, It's Easy came through for us. HIGHLY RECOMMENDED!

great to work with Lainie and lynn and jennifer, sent out on tuesday 1/16 in the afternnon, reg shipping and got back my Visa on 1/24 at 3.... i did not use rush so that is unbelievable