New York, New York Passport & Travel Visa Services

This service was worth every penny

Used this service twice for my boss's business visa. Not only are they quick and efficient there customer service is beyond helpful. I would call probably 2-5 times while filling out his visa to ask a question (as these applications are very specific) and every customer service representative were super knowledgeable, they never had to say hold on let me check, they knew every answer right away. Were happy to help and even offered to walk me through some things. Also, for me at least, one of their offices is located in Grand Central, a five minute walk from me. I will definitely have to use them soon again in the future as my boss's international travel is increasing -- I am not sure how I found itseasy but I am so happy I did!

process was quick and straight forward. I normally do not leave reviews but I am leaving this review in hopes that the issues raised are addressed as I plan on using this service in the future. Update your website, no excuse ! your website looks like its from 1999. that is mostly the largest issue. The other only issue I had is my status said pending when it should have said submitted, even though the estimated timeline for completion was accurate, its good to know your package was submitted. I had to call and confirm because I believed maybe my package had not be submitted to the consulate and would result in my visa being issues too late, keep those status updates and current as possible, this is a time sensitive business.

You guys are amazing you help expedite and made it easy to process about 50 passports for my students traveling to Africa. Your staff stayed on top of things and always informed me of any issues as soon as they arise, best thing is that they also helped me to solve it. They were so pleasant every time. Best of all I spoke to almost everyone on the recording! Thank you ItEasy.

I had to get my visa for China while I was in the UK for business. With this, I unfortunately had to ship my passport internationally to the LA office. However, with the help of Kyle Lawrence, everything went so smoothly and off without a hitch. Kyle was constantly keeping me in the loop as to the status of my visa application, the whereabouts of my passport (while it was across the globe away from me), and was sure to keep my priorities in mind to get my passport back to me safely and a timely manner. Thank you to ItsEasy and Kyle for your excellent work and all of your help for getting my visa for China and my passport back to me in the UK safe and sound.

I had a complex VISA situation, because of multiple planned trips. In working with It'sEasy I interacted with them online, web chat, email, and phone. At all times, they were professional and efficient. While I tore my hair out worrying, they calmly took me from start to finish and got my VISA well ahead of my (very tight) deadline. I am very grateful.

Its Easy really lived up to its name. My questions were answered quickly and they called me when they received my paperwork to request one more item. The China visa was processed in two days as they stated and mailed back to me two days after they received my paperwork. What a relief. I was very impressed with the customer service.

This site is awesome!!! I never waited more than a minute when I called, and due to a miscommunication, (no blame to place), my passport was going to be delivered after I was to leave. But due to the support of Emily and most especially Jennifer, I received my passport on time!!! Actually a day before promised. I can't thank ya'll enough!!!!

I do not have any experience with other visa processing agencies.Therefore I can not make any comparison. I chose ITSEASY based on their fees and customer reviews,. My experience has been excellent. My passport with visa were delivered more than one week ahead of the estimated date. I came away with the sense that I was dealing with true professionals. I would recommend ITSEASY to anyone having to process a visa.

Fantastic service. Visas for China completed in one week. Went to Boston office with all our paper work. Visa forms checked for accuracy, pictures taken all in 30 min. You will not be disappointed with this company