Niagara Falls, New York Passport & Travel Visa Services

Great customer service

My experience with its easy was great interacting with the customer service team. My only complaint is that they need to have it on ther website the soonest or latest one can apply for their visa. I initially submitted my visa application to South Korea in June for a departure date in Oct. I was told I applied too early and will have to apply two months closer to my departure date. I don't recall seeing this on the website and that ended up costing me more for the shipping fees. I feel like they should make that clear on the website.

The team did everything to return the visa on time. The callcenter staff could be more polite.

i thought it would take 12 days, but my passport and greencard came faster than expected. :-)

Got Chinese visa very wuickly. Fabulous service and extremely nice people. New York office easy to find.

Unbelievable service! I found myself traveling to Mexico and our passports had expired. I chose ItsEasy because I got a real person when I called early on a Sunday morning rather than a message. To make a long story short, this provider got us through the process despite snowstorms in New York and shipping issues that would have had our passports arriving hours after our flight was scheduled to take off. Finally, the passport photo Ap that is unique to ItsEasy saved the day when my wife’s photo (taken by a local “professional”) was rejected! The customer service right from the company president on down was amazing! Thank you ItsEasy!

Just got my China visa in hand. This was the best online service experience that I ever had. At the beginning I called the customer service, he explained every detail of the process and it was very informative. During the process, I didn't need to worry a single thing as every information was updated by email and on this website. At the End, I got my Visa in a week. Great service! love it!

You guys rock.

Itseasy belong to amazing people, I sent my documents for Chinese visa and asked them to send me back my passport in ten days, believe me they send it to me in six days with chinese visa for ten years. Whenever I called them they answer very nicely no matter with whom I talked. I really appreciate your services. thanks A lot.

I haven't even used this service yet, but with one phone call with Jennifer in the Denver office and all my worries have evaporated. I read the reviews before calling and was a little skeptical... but here I am writing one 15 minutes later. The service is phenomenal and I cannot wait to use you guys in a few weeks. Thank you so much.