Palo Alto, California Passport & Travel Visa Services

Have used Its Easy for 7 years. Great fast service! Nice people. Peace of mind.

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process was quick and straight forward. I normally do not leave reviews but I am leaving this review in hopes that the issues raised are addressed as I plan on using this service in the future. Update your website, no excuse ! your website looks like its from 1999. that is mostly the largest issue. The other only issue I had is my status said pending when it should have said submitted, even though the estimated timeline for completion was accurate, its good to know your package was submitted. I had to call and confirm because I believed maybe my package had not be submitted to the consulate and would result in my visa being issues too late, keep those status updates and current as possible, this is a time sensitive business.

Excellent service - quick and easy!

Great. Makes my life easier to know that when people in my company need Visas we can get help in making that process fast and easy.

I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.

ItsEasy helped process a difficult request that required quick turnaround for my visa in China, and they finished their work on time with little hassle. I recommend their service.

Excellent service! Needed a visa quickly, ordered 6 day service received my passport with visa in 4 business days.

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

This company does EXACTLY what they advertise. Very fast for me when I was very nervous about my VISA. Thank you for making my last minute travel opportunity a reality.