Plano, Texas Passport & Travel Visa Services

FANTASTIC JOB DONE....It's so easy... Complete all the paperwork, pay and wait....That's all folks!

Easy, on time, and clear directions

I am very happy with the service however, this time for my Singapore visa I was misguided that it would take me a lot longer time to get visa and therefore was suggested to 'buy' express service but I know it wasn't need really as my visa was e-visa. I think it would be nice to be more honest and transparent with the customers about the service. Otherwise, always had the best experience and would use it in future but would be more careful buying 'extra' services offered.

Team was very professional and a pleasure to work with.

OMG. I cannot rave more about this service. I'm so grateful It'sEasy helped me with my rushed visa for my business trip. I was so nervous I would make a mistake. Thanks again!

My experience with iteasy was overall not good. There are several reasons: 1- I paid for a Passport card with my original order the last week in September. I still have not received it as of Nov 12th. 2- Their phone support gave me bad information which lead to a week delay & much back & forth & additional FedX costs in getting my passport. 3- Their support gave me a hard time recovering SOME of my extra costs due to their errors, but eventually refunded a portion of my added costs. The good news is that I DID get my passport in time to take my trip despite these difficulties.

I was not so impressed with the service I had received from Itseasy back in December. After several emails back and forth my situation still had not been satisfactorily resolved until David the CEO called me. David understands the importance of making it right when a mistake is made and wants all his customers to be Happy. Working in the customer service industry for almost 29 years you don't see this everyday and is refreshing.

I would like to give a compliment to your staff members, Carlson, Lainie, and Tanya. They were so patient and understanding during the process of my visa circumstances, I am not so tech savvy, but Tanya contacted me and explained what I needed to do to expedite my process. Carlson and Lainie was so understanding and patience, they were Awesome. I will be using your company services again, do to their kindness to me, they are Wonderful!

This company was easier to deal with and more accessible than any other visa processing company I have used. The live support actually works - there was an actual live person on hand every time I called who was extremely responsive and helpful. Most importantly - got my visa in time for my travel date, when other visa companies told me it wouldn't be possible. All done by mail. Will definately be a repeat customer!

Everything went very easy. Used the shipping label to send our forms in. Received a confirmation when our packet arrived. We were sent an estimated date of completion. We received our visa’s on the estimated date.