Pontiac, Michigan Passport & Travel Visa Services

Excellent service and comunicación I will work with them again, thank you David!!

My experience was Just fantastic from start to finish, Carlson was great! The process took less time that expected. 10 stars.......

Great customer service!! Fast delivery.

Prompt service, excellent tracking, responsive to inquiries, went through without a hitch. Recommended.

I would only recommend since the service is recommended by my company. My VISA did not meet criteria I applied for. I was never contacted about it. I called and no one got back with me. I called again and was told it was being investigated and there was nothing they could do. I was told when investigation was complete I would get a call. No one has called me to this point.

I was worried about getting visas for my children and me to visit China but I followed the instructions and that made it easy. I did call with one question and the gentleman who answered was extremely friendly and helpful. The turnaround time was quick. Thank you!

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

My experience with iteasy was overall not good. There are several reasons: 1- I paid for a Passport card with my original order the last week in September. I still have not received it as of Nov 12th. 2- Their phone support gave me bad information which lead to a week delay & much back & forth & additional FedX costs in getting my passport. 3- Their support gave me a hard time recovering SOME of my extra costs due to their errors, but eventually refunded a portion of my added costs. The good news is that I DID get my passport in time to take my trip despite these difficulties.

ItsEasy made the process of obtaining my Chinese visa completely painless and free of stress. The customer service, whether via phone or email, were very quick to respond and very polite. Also it only took about seven days to process! Thank you guys

Needed ten-year China visas for my wife and I. Online application process was relatively easy, though two hassles: 1. I couldn't save the completed form as a PDF, only the blank form; 2. I was charged for inbound postage although I stated on my order that I would send it on my own dollar. Got the refund. The rest of the process was good, and the people reviewing my application found that we had traveled to Turkey on an old passport and therefore needed to provide an affidavit of reason for travel. Who would have imagined that? Overall a four-star review...