ItsEasy For Santa Cruz, California

I have used It’s Easy several times for last minute passport needs and have consistently been impressed. This time, a special shout out to Chiffon! She was kind, methodical. Encouraging and all around great!

I lost my passport and the ItsEasy team professionally and rapidly guided me through the replacement process and I had my new passport within 2 weeks! Absolutely painless! The quality of the service could not have been better. I received personalized attention and that really helped.

I want to give you thanks for your wonderful service I’m a disable person and it’sEasy passport really made it easy for me I really appreciate your service and help.

Me and my my family have used your services over the past decade and a half and we always recommend it to all our family and friends simple fast efficient.

From the time my husband and I walked through the doors we were greeted with a smile and was giving the proper paperwork to renew our passports everything went well and we received them

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.

Its Easy was great. They promised 48 hours to replace a stolen passport, and they delivered in 25 hours. Unbelievable. Rickey was on top of the whole process, and office provided regular updates. I could not be happier with the Team at Its Easy. They work in a high pressure environment, but they were always cheerful and helpful. Thanks for your good work.

I sent in my expired passport in July 6th. They received it July 7th because I overnighted it. They sent an update that the gov't received everything July 13th. It was cutting close because I have a trip on August 18th and I was nervous I wouldn't receive it by then because of the pandemic and the backlog of passport renewal. ItsEasy sent an e-mail that everything was ready August 4th and I paid for overnight and came to my house by August 6th. The rep that I spoke to at ItsEasy said it would take about 6, 7 weeks to get my new passport book-- I got it in four! Thank you Itseasy!

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!