Wichita, Kansas Passport & Travel Visa Services

Barry Collins is the best to ever work with. It seems as though its hard to keep staff in the DC office, so when I need assistance, I call Barry! He's very helpful and I don't know what I would do without him!

Fast and efficient - thanks!

Totally delivered as promised.

I had to get my visa for China while I was in the UK for business. With this, I unfortunately had to ship my passport internationally to the LA office. However, with the help of Kyle Lawrence, everything went so smoothly and off without a hitch. Kyle was constantly keeping me in the loop as to the status of my visa application, the whereabouts of my passport (while it was across the globe away from me), and was sure to keep my priorities in mind to get my passport back to me safely and a timely manner. Thank you to ItsEasy and Kyle for your excellent work and all of your help for getting my visa for China and my passport back to me in the UK safe and sound.

Friendly customer interaction Easy website Outstanding company

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

Unbelievable service! I found myself traveling to Mexico and our passports had expired. I chose ItsEasy because I got a real person when I called early on a Sunday morning rather than a message. To make a long story short, this provider got us through the process despite snowstorms in New York and shipping issues that would have had our passports arriving hours after our flight was scheduled to take off. Finally, the passport photo Ap that is unique to ItsEasy saved the day when my wife’s photo (taken by a local “professional”) was rejected! The customer service right from the company president on down was amazing! Thank you ItsEasy!

Having heard that getting a Chinese Visa was difficult I was dismayed to have our Travel Agent keep delaying the process & ultimately NOT handling it! I was delighted to speak with CHelsea who made the process, as they say, EASY!! We received confirmation at each stage and received the visas in a matter of days. I highly recommend this company. Chelsea gave us such peace of mind, was so confident and knowledgeable it was a pleasure doing business with them. Do yourself a favor and let them handle it!!!!!

Excellent service! Needed a visa quickly, ordered 6 day service received my passport with visa in 4 business days.

At first I was concerned about using this company after reading multiple reviews from different websites that used other companies. I gave it a try and submitted my Indian Visa paperwork but I encountered a problem during my application. I made some mistakes when filling out the papers and I received an email the next business day regarding this issue. I also received an email from Bryan the Account Manager and he explained to me everything I needed to do to fix my application. I sent my new papers on March 30th and Then I received my Visa one week and a half later! I'm so happy and excited to go on my trip. I want to thank this company for making this whole process easy and smooth for me. I also saved money compared to others in the group I am traveling with who used other companies to get their visas. Very satisfied with the service. I definitely recommend using itsEasy. Happy traveling!!