Along the same lines, clients will often send in their documents and the
photos they have included are not correct (they are blurry, not printed
on photo paper, have a colored background, etc). In these cases we
contact the client and let them know that we need new photos and inform
them that they can download and install the app and deliver the photos
to us within minutes reducing any delays in processing their application
and negate the need for them to go anywhere to take photos and then ship
them to us.