ItsEasy For Bloomfield, New Jersey

The team was very helpful with excellent service. Thanks

Agent Jerome didn’t seem to know to much about his company, I was told explicitly that in order to get both card and book I would need to go to the post office, I was later told by higher ups that this was erroneous. But as for renewal of the book, that eventually occurred despite the set back. I would recommend, just be sure to check with higher ups if you want both book and card.

You provided great service and I received my renewed passport in record time. But, I had also ordered a passport card which did not come in the USPS shipment received with the renewed passport. I've texted and called and not gotten through and not heard back from anybody to see what next steps are. My name is Stephen Akins - so you can look up my order. The rating would have been 4 or 5 stars if I had successfully received my passport card along with my renewed passport. Thank you.

Hey Mr. David, Levi assisted me, and he was outstanding, and I thank It's Easy so much for your expedient service.

The staff was very helpful, noting what parts of the official form I had to fill out, and then retyping it from my chicken-scratch handwriting so it was legible to anyone.

This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.

I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.

Its Easy was great. They promised 48 hours to replace a stolen passport, and they delivered in 25 hours. Unbelievable. Rickey was on top of the whole process, and office provided regular updates. I could not be happier with the Team at Its Easy. They work in a high pressure environment, but they were always cheerful and helpful. Thanks for your good work.

This company does EXACTLY what they advertise. Very fast for me when I was very nervous about my VISA. Thank you for making my last minute travel opportunity a reality.

Let me just say that I have never written a review to yelp before for any reason whatsoever, positive or negative. But I was so impressed with the execution at Its Easy that I thought I'd take 5 minutes out of work to write one, because they deserve it. I have an upcoming overseas trip and my passport expires in a few weeks time. I was planning on going to the passport office in NYC on their annual "Passport Day" (no appt needed) but, amazingly, it was cancelled at the last minute when it looked like the federal gvt might shut down due to the budget standoff (April 2011). So I went to Its Easy the following day. I worked with Rickey there. He was efficient and quickly got me through the paperwork that was required. Above and beyond being completely professional , he was friendly, cheerful and made the experience pleasant. I paid for 6-8 day turnaround. 2 days later i got an email from Its Easy saying my passport was ready. I walked in and Rickey greeted me with a smile and a handshake and said he always likes it when he is able to get folks things faster than they expect. I actually left there smiling. Anyhow, an unexpected pleasure out of what seemed like it was going to be an annoying errand!