East Orange, New Jersey Passport & Travel Visa Services

It was easy

Quick, simple, and straightforward process.

Great experience, just a little difficult to find office at GCT. Also, office hours on the website would be helpful.

Excellent

It’s Easy’s services are reliable and on time

Unbelievable service! I found myself traveling to Mexico and our passports had expired. I chose ItsEasy because I got a real person when I called early on a Sunday morning rather than a message. To make a long story short, this provider got us through the process despite snowstorms in New York and shipping issues that would have had our passports arriving hours after our flight was scheduled to take off. Finally, the passport photo Ap that is unique to ItsEasy saved the day when my wife’s photo (taken by a local “professional”) was rejected! The customer service right from the company president on down was amazing! Thank you ItsEasy!

Everything went very easy. Used the shipping label to send our forms in. Received a confirmation when our packet arrived. We were sent an estimated date of completion. We received our visa’s on the estimated date.

My experience with iteasy was overall not good. There are several reasons: 1- I paid for a Passport card with my original order the last week in September. I still have not received it as of Nov 12th. 2- Their phone support gave me bad information which lead to a week delay & much back & forth & additional FedX costs in getting my passport. 3- Their support gave me a hard time recovering SOME of my extra costs due to their errors, but eventually refunded a portion of my added costs. The good news is that I DID get my passport in time to take my trip despite these difficulties.

Thank you so much for incredible service. I have spoken to Sabrina many times and as always, she is extremely professional, knowledgeable and patient! It is easy to work with ItsEasy Passport & Visa Service! Jean Kuhn Travel, LLC

I would like to give a compliment to your staff members, Carlson, Lainie, and Tanya. They were so patient and understanding during the process of my visa circumstances, I am not so tech savvy, but Tanya contacted me and explained what I needed to do to expedite my process. Carlson and Lainie was so understanding and patience, they were Awesome. I will be using your company services again, do to their kindness to me, they are Wonderful!