East Orange, New Jersey Passport & Travel Visa Services

Three-time user. We have used it for India, China and Russia. In our experience, the service is worry-free. It is costly, but if you cannot navigate the visa process that some countries have, its worth it.

Service worked great, will continue using its easy

excellent service

Everything went well. It was EASY

It's Easy lived up to its name. Website was a little challenging, but once I found a contact name for my location, everything went very smoothly. I liked that there was an option to drop off and pick up in person, and the cost was about 40% less than other services I checked.

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

great to work with Lainie and lynn and jennifer, sent out on tuesday 1/16 in the afternnon, reg shipping and got back my Visa on 1/24 at 3.... i did not use rush so that is unbelievable

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!

Thank you so much for incredible service. I have spoken to Sabrina many times and as always, she is extremely professional, knowledgeable and patient! It is easy to work with ItsEasy Passport & Visa Service! Jean Kuhn Travel, LLC

Perfect experience! Received my renewed passport two days earlier than expected! Especially loved the ability to take and upload a passport photo from my phone. Highly recommended!