Blue Springs, Missouri Passport & Travel Visa Services

my experience was easy-peasy - outstanding!!

The staff was extremely helpful and insightful in completing a double visa application, and an unexpected passport renewal. The members of the team were helpful over the phone when unanticipated concerns arose, and helped us choose the best option to ensure our passports were returned correct, and on-time for our trip. In terms of ease of use, clarity, and responsiveness of the staff, I give 5/5 stars. In terms of pricing, the services are costly (although on-par with other online agent services). We did have an unexpected passport renewal come up during our visa application , and the expedited service is $299, yikes. The time crunch gave us no choice but to pursue that option (our fault, not Itseasy's) - but that is a significant amount of money to renew a passport. -- If you plan your services ahead of time and allow for a buffer period and choose the non-expedited options, then It'seasy is a great service to use.

It was easy!

The first time that I visited the office in the MetLife Bldg, my experience was not favorable; there was one person on duty, and although he seemed to be not at all busy. he didn’t seem particularly anxious to help me. Not having a good vibe, I just left. I decided to give it a second try a few weeks later, and the experience was 100% satisfactory. I was helped by a young lady named Emily, and she could not have been nicer, and patient when I had questions. She is a gem…give her a bonus !

It was a great experience. Their customer service was exceptional.

It's not often I write a review, however I had to about It's Easy & Visa Services. I had a FANTASTIC experience here at It's Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

Can’t say thank you enough. Last minute and I mean last minute passport renewal. It’s Easy went above the bar to get a passport renewed for our trip. No 9-5ers here. They care and do everything in their power to make it happen. We didn’t realize my sons passport had expired until days before our trip then Passport services didnt approve my sons photo. We used the It’s easy app ( google it )to correct the drug store photos . I highly recommend the app and we sent in a new photo last minute. Lots of passport companies but I had wonderful service from this one.

ItsEasy provided fast and efficient service with my Chinese visa.

It’s Easy met and exceeded my expectations in acquiring a China visa. Our customer service rep, Talya, was efficient, reassuring, competent! The turn around time was rapid, and they took the stress away from this tedious project! I give this company my highest recommendation!

Needed ten-year China visas for my wife and I. Online application process was relatively easy, though two hassles: 1. I couldn't save the completed form as a PDF, only the blank form; 2. I was charged for inbound postage although I stated on my order that I would send it on my own dollar. Got the refund. The rest of the process was good, and the people reviewing my application found that we had traveled to Turkey on an old passport and therefore needed to provide an affidavit of reason for travel. Who would have imagined that? Overall a four-star review...