Burlington, North Carolina Passport & Travel Visa Services

Very easy to work with and very prompt

Seamless.

I would only recommend since the service is recommended by my company. My VISA did not meet criteria I applied for. I was never contacted about it. I called and no one got back with me. I called again and was told it was being investigated and there was nothing they could do. I was told when investigation was complete I would get a call. No one has called me to this point.

I have used it’s easy for a number of countries——and they are exactly as named: EASY!!! They give wonderful, easy to interpret guidance of EXACTLY WHAT IS NEEDED, and provide translations of visa documents. For example, I just received my Saudi visa, and not being an Arabic reader, I would have had issues understanding the notations. Moreover, it’s easy gives an initial check, pricing up front, and spectacular easy service (sending and receiving). I continue to be a most satisfied customer and send all my friends to your service!! Thank you!!! Cheers, Lawrence (Boston MA).

Always fast and efficient!

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

Very quick service. Really happy, only 4 days for China visa as promised. Will use them again.

I changed my name on everything as soon as my wedding was over. My husband and I just booked a trip to Jamaica and of course when I checked my passport I never changed that. I didn't have time to mail out for the passport and didn't have the time myself to drive all the way to the agency to change it same day. I google them and even called them before I payed for it and sent everything in. The second time I called I even talked to the owner David and he, and his employees, were soooo friendly and helpful. Everything went smoothly and I could even keep track of my passport progress on their website. I would use them again if I ever had to. It is 2 weeks from my trip and I have my brand new passport in my hand. Thank you guys so very much!!! You are amazing and I will recommend you to anyone and everyone. Have a very Merry Christmas!!!

For many years I have worked with It's Easy,and always with good results. So when my son was having difficulty obtaining a passport for traveling throughout Europe, I decided to contact It's Easy. WOW!! Whatever was holding up the process was no problem for this company. My son had his passport quickly and with no hassles. We were so happy to have the professionals at It's Easy take care of this. Even when other attempts didn't work, It's Easy came through for us. HIGHLY RECOMMENDED!

I tried to apply for Brazilian Visas on my own. The process was extremely difficult. I decided to use Its Easy instead. I started the process on September 21 and received my Visa on October 6. The Its Easy personnel were very helpful in answering my questions and successfully processing my paperwork. The additional cost was well worth it for the peace of mind and prompt service.