ItsEasy For Jacksonville, Florida

I had a great and simple interaction with It’s Easy. They were professional to work with and got my passport and id card to me promptly without hassle. I highly recommend them.

Document review and preparation by Cyrilla Bowen was 1st class. She is very patient and helpful. The grand central office staff is fine, but could be friendlier. And nobody notified us when passport card arrived, we had to call and find out.

Totally seamless. Professional staff and constant updates on status. Got a new passport in less than 3 weeks with no hassle.

I would not waste the money on this service. How to complete certain documents was not clear. There is no room for the smallest errors. If you do use the service pay the $40 to have your documents reviewed. We had shipping issues and it took longer than then promised. Also note. The processing time is after they receive the documents. So if you pay for three days, it will take 5 and can take up to 7 if there is a weekend during the shipping period.

Great service w/Carlson. Thank you

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

Its Easy was great. They promised 48 hours to replace a stolen passport, and they delivered in 25 hours. Unbelievable. Rickey was on top of the whole process, and office provided regular updates. I could not be happier with the Team at Its Easy. They work in a high pressure environment, but they were always cheerful and helpful. Thanks for your good work.

Wow. I seriously can't believe it. ItsEasy was able to get me a passport in 2 days. Seriously awesome work. Everyone there was super helpful - I also enjoyed the fact that everytime I called, I got a real person on the phone. No pushing numbers and no sitting on hold. Thank you guys for getting it done and helping me step by step! Now if you don't mind, I'm going to end this review... I am officially on vacation thanks to you guys!

Wow. I seriously can’t believe it. ItsEasy was able to get me a passport in 2 days. Seriously awesome work. Everyone there was super helpful - I also enjoyed the fact that everytime I called, I got a real person on the phone. No pushing numbers and no sitting on hold. Thank you guys for getting it done and helping me step by step! Now if you don’t mind, I’m going to end this review... I am officially on vacation thanks to you guys!

My sisters and I "planned" a last minute trip to family homeland of Guyana. Unfortunately I didn't have a passport. Upon searching various rush passport services online and checking with the BBB I came upon itseasy.com. From my 1st phone call to ItsEasy my mind was put at ease. Every operator was patient and kind, even when I called at 4am! I was told EXACTLY what I had to do and received my passport 4 days later! Just got back from my trip and had a wonderful time. Thank you ItsEasy!!