Lakeland, Florida Passport & Travel Visa Services

Everything went as expected or better. The service was easy to use as well.

My experience with its easy was great interacting with the customer service team. My only complaint is that they need to have it on ther website the soonest or latest one can apply for their visa. I initially submitted my visa application to South Korea in June for a departure date in Oct. I was told I applied too early and will have to apply two months closer to my departure date. I don't recall seeing this on the website and that ended up costing me more for the shipping fees. I feel like they should make that clear on the website.

Excellent fast service

While I'm happy that my visa arrived in time, I feel like I'm not sure what my money really went towards. I was required to pay an extra $45 for the document pre-check service when really all I did was submit my application and hear nothing back. The document pre-check felt inefficient, unsure, and made me question the validity of the site a couple times (Why are they asking me for my password?) If I hadn't already used them for a previous visa, I would have gone to a different site immediately. I had to reach out to ItsEasy multiple times for guidance on next steps, and while they were helpful each time, I feel like what they told me to do should have been explained from the beginning. IE-submit paperwork, visa is okay to send now because received the paper, etc. Overall a very disappointing experience!

The It’s Easy team really did make getting my visa easy. The customer service rep I spoke to answered all my visa questions and my visa was processed quickly without any problems. I would use their service again.

I have spoken to your Call Center and find their service to be exceptional! I spoke to Sabrina, as I have several times, and she is always very knowledgeable, patient, and very professional! Thank you ItsEasy, it certainly is easy to work with your Passport & Visa service! Jean Kuhn Travel, LLC

Can’t say thank you enough. Last minute and I mean last minute passport renewal. It’s Easy went above the bar to get a passport renewed for our trip. No 9-5ers here. They care and do everything in their power to make it happen. We didn’t realize my sons passport had expired until days before our trip then Passport services didnt approve my sons photo. We used the It’s easy app ( google it )to correct the drug store photos . I highly recommend the app and we sent in a new photo last minute. Lots of passport companies but I had wonderful service from this one.

ItsEasy made the process of obtaining my Chinese visa completely painless and free of stress. The customer service, whether via phone or email, were very quick to respond and very polite. Also it only took about seven days to process! Thank you guys

It's Easy certainly is the correct name for this company. Efficiency, extremely helpful staff and reliability make dealing with them a pleasure! I've recommended them to number of people who will be traveling with us. We can't believe how quickly we received our China visas! Rhoda B.

We were given 3 visa services for a wedding in Tanzania. We chose the least expensive knowing we were giving ourselves plenty of time, no need to pay extra for expediting. I called at least 3 times with questions and always received a courteous, professional response. We were told the process might take longer than the 18 days due to a holiday weekend. From the time we put our materials together to getting our passports with visa back in our hands it took a total of 12 days!! Couldn't have asked for a better experience. Thank You!