Kalamazoo, Michigan Passport & Travel Visa Services

Used for Chinese travel visa. Very smooth and efficient service.

I am very happy with the service however, this time for my Singapore visa I was misguided that it would take me a lot longer time to get visa and therefore was suggested to 'buy' express service but I know it wasn't need really as my visa was e-visa. I think it would be nice to be more honest and transparent with the customers about the service. Otherwise, always had the best experience and would use it in future but would be more careful buying 'extra' services offered.

Everything was very easy, I used the document pre-check and they caught an error that I was able to rectify very easily but could've caused a serious delay. It was very quick and I am extremely pleased!

Process was smooth are perfect

You guys are amazing you help expedite and made it easy to process about 50 passports for my students traveling to Africa. Your staff stayed on top of things and always informed me of any issues as soon as they arise, best thing is that they also helped me to solve it. They were so pleasant every time. Best of all I spoke to almost everyone on the recording! Thank you ItEasy.

I used the Boston branch of It's Easy to get a tourist visa for China and was *very* impressed. This was the first time I ever used a visa/passport expeditor and I shopped around first to check out a couple of other competing agencies in downtown Boston. I went with It's Easy because their staff were, by far, the most professional that I encountered. I felt completely comfortable handing over my passport to them-- and their service even got my passport back a bit early. Will definitely use them again.

Very quick service. Really happy, only 4 days for China visa as promised. Will use them again.

Can’t say thank you enough. Last minute and I mean last minute passport renewal. It’s Easy went above the bar to get a passport renewed for our trip. No 9-5ers here. They care and do everything in their power to make it happen. We didn’t realize my sons passport had expired until days before our trip then Passport services didnt approve my sons photo. We used the It’s easy app ( google it )to correct the drug store photos . I highly recommend the app and we sent in a new photo last minute. Lots of passport companies but I had wonderful service from this one.

I was worried about getting visas for my children and me to visit China but I followed the instructions and that made it easy. I did call with one question and the gentleman who answered was extremely friendly and helpful. The turnaround time was quick. Thank you!

Needed ten-year China visas for my wife and I. Online application process was relatively easy, though two hassles: 1. I couldn't save the completed form as a PDF, only the blank form; 2. I was charged for inbound postage although I stated on my order that I would send it on my own dollar. Got the refund. The rest of the process was good, and the people reviewing my application found that we had traveled to Turkey on an old passport and therefore needed to provide an affidavit of reason for travel. Who would have imagined that? Overall a four-star review...