Portage, Michigan Passport & Travel Visa Services

Great experience, just a little difficult to find office at GCT. Also, office hours on the website would be helpful.

While I'm happy that my visa arrived in time, I feel like I'm not sure what my money really went towards. I was required to pay an extra $45 for the document pre-check service when really all I did was submit my application and hear nothing back. The document pre-check felt inefficient, unsure, and made me question the validity of the site a couple times (Why are they asking me for my password?) If I hadn't already used them for a previous visa, I would have gone to a different site immediately. I had to reach out to ItsEasy multiple times for guidance on next steps, and while they were helpful each time, I feel like what they told me to do should have been explained from the beginning. IE-submit paperwork, visa is okay to send now because received the paper, etc. Overall a very disappointing experience!

Easier than expected. Very painless and completed much sooner than expected

They truly were wonderful, fast and reliable. They communicated well throughout the whole process. It was handled promptly and professionally. Great experience.

I had been trying to decide where to go or who to use for renewing my passport. when I read about itseasy passport and visa services, I decided to use them. it was so simple. when I had questions, they were very responsive. I definitely am glad I used them and would do so again.

Its Easy really lived up to its name. My questions were answered quickly and they called me when they received my paperwork to request one more item. The China visa was processed in two days as they stated and mailed back to me two days after they received my paperwork. What a relief. I was very impressed with the customer service.

I rarely leave reviews for services but I was so impressed with this one I felt compelled too. My parents paid twice as much as I did for a similar service which makes me feel even better about it. I only had to call them once because their postage was saying to send documentation to LA instead of Houston. Ends up Houston is backed up because of hurricane so they have special permission to use LA office. They sent emails to always keep me informed of progress and it was super fast. I think I had my passport with Chinese visa back in a little over 2 weeks. I literally told my wife without thinking WELL THAT WAS EASY. Guess that's how they got there name.

ItsEasy provided fast and efficient service with my Chinese visa.

I haven't even used this service yet, but with one phone call with Jennifer in the Denver office and all my worries have evaporated. I read the reviews before calling and was a little skeptical... but here I am writing one 15 minutes later. The service is phenomenal and I cannot wait to use you guys in a few weeks. Thank you so much.

ItsEasy made the process of obtaining my Chinese visa completely painless and free of stress. The customer service, whether via phone or email, were very quick to respond and very polite. Also it only took about seven days to process! Thank you guys