Layton, Utah Passport & Travel Visa Services

I have used the ItsEasy passport and visa services a half dozen times. Its the preferred processing company at my organization. While I think the service fees are a bit high, I have the most confidence that I will be kept informed and that my documents will be returned on time.

Once we started the visa process, everything went very smoothly. However, I think the It’s Easy website was extremely misleading when it came to the Thailand visa. Anyone checking to see if they needed a business visa for Thailand would assume the answer is no. When you select Thailand, it comes up in red letters “Visa not required”. This put us behind the process by a couple of weeks thinking that we didn’t need one, when in fact we did. I know several other people at my company who ran into the same issue, and in at least one case, their VP was unable to travel as it was too close to the travel time to get the visa started. I really hope the website can be updated quickly so no one else runs into this issue.

This is my second bad experience with It's Easy. Despite providing all of the requested information / documentation at time of submission, there were delays. The guaranteed return of the visa past by two days without any word from anyone. I followed up diligently (almost daily) to track down my passport /via. After these inexplicable delays, I was up sold (both times) to get the visa back in time for my departure (even though it was later than the promised date). Shysters. My mistake for trying a second time.

Fast friendly service

As it's name suggests "It's Easy" was in fact super easy to process an application for a visa. All online and they even have an app for taking your own photo required for the visa. Going to use them again.

I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.

This service worked EXACTLY AS ADVERTISED. The staff (easily accessible) answered a couple of questions I had while filling out the paperwork. The system provided timely "status reports" during processing, and I received the passports (with Chinese Visas) back on the exact day forecasted by the ItsEasy system. We couldn't be happier!

I used the Boston branch of It's Easy to get a tourist visa for China and was *very* impressed. This was the first time I ever used a visa/passport expeditor and I shopped around first to check out a couple of other competing agencies in downtown Boston. I went with It's Easy because their staff were, by far, the most professional that I encountered. I felt completely comfortable handing over my passport to them-- and their service even got my passport back a bit early. Will definitely use them again.

This service is amazing and easy. Thank you for making this process easy!!! Thank you thank you thank you. E

I needed one business and one tourist visa to China. Its easy was great. Between the information on the web site and the patience and experience of the live telephone advice I was able to submit the visa applications and get the materials back even faster than I expected.