ItsEasy For Lincoln, Nebraska

Used them for years. Always reliable, professional and courteous service!

Well managed process and they kept all their promises.

Job well done guys!thank you so much

Could not be easier!

Great customer service

I was so impressed with this company. From how simple it was to use the application, to the step-by-step process clearly explained and my expedited passport arriving in less than 2 1/2 weeks I couldn’t have asked for more. The customer service was exceptional too. I always got answers to my questions within 12 hours, and they were more than patient. The only thing that was a little bit tricky ) what is the camera for the passport picture didn’t always a line up with my face when I tried to take the picture. So we had to do that twice. But again I was walked through the process, and we got it figured out. I do a lot of international business. I will be recommending these folks to my colleagues, my clients and my friends and family. If you are stressed about trying to figure out how to get a passport I highly recommend “ ItsEasy.” I’ll never worry again.

Let me just say that I have never written a review to yelp before for any reason whatsoever, positive or negative. But I was so impressed with the execution at Its Easy that I thought I'd take 5 minutes out of work to write one, because they deserve it. I have an upcoming overseas trip and my passport expires in a few weeks time. I was planning on going to the passport office in NYC on their annual "Passport Day" (no appt needed) but, amazingly, it was cancelled at the last minute when it looked like the federal gvt might shut down due to the budget standoff (April 2011). So I went to Its Easy the following day. I worked with Rickey there. He was efficient and quickly got me through the paperwork that was required. Above and beyond being completely professional , he was friendly, cheerful and made the experience pleasant. I paid for 6-8 day turnaround. 2 days later i got an email from Its Easy saying my passport was ready. I walked in and Rickey greeted me with a smile and a handshake and said he always likes it when he is able to get folks things faster than they expect. I actually left there smiling. Anyhow, an unexpected pleasure out of what seemed like it was going to be an annoying errand!

I sent in my expired passport in July 6th. They received it July 7th because I overnighted it. They sent an update that the gov't received everything July 13th. It was cutting close because I have a trip on August 18th and I was nervous I wouldn't receive it by then because of the pandemic and the backlog of passport renewal. ItsEasy sent an e-mail that everything was ready August 4th and I paid for overnight and came to my house by August 6th. The rep that I spoke to at ItsEasy said it would take about 6, 7 weeks to get my new passport book-- I got it in four! Thank you Itseasy!

This company was excellent to work with! It all started on a Sunday morning with a nice lady helping me through the easy steps. I got everything in the mail Monday a.m. and had my passport by Thursday a.m. I couldn't be happier. Excellent customer service and great auto-emails keeping you informed of your order. Thanks so much for everything!

This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.