North La Crosse, Wisconsin Passport & Travel Visa Services

no proactive updates

i thought it would take 12 days, but my passport and greencard came faster than expected. :-)

Used this service twice for my boss's business visa. Not only are they quick and efficient there customer service is beyond helpful. I would call probably 2-5 times while filling out his visa to ask a question (as these applications are very specific) and every customer service representative were super knowledgeable, they never had to say hold on let me check, they knew every answer right away. Were happy to help and even offered to walk me through some things. Also, for me at least, one of their offices is located in Grand Central, a five minute walk from me. I will definitely have to use them soon again in the future as my boss's international travel is increasing -- I am not sure how I found itseasy but I am so happy I did!

excellent

Great

Excellent handling. Great to have operator around the clock to review with.China Tourist Visa in 9 days. Very pleased with the entire transaction.

I don't often take time to write these things. But these guys have blown me away. I've used them twice recently for Brazilian visas for people in my office. The turnaround (from California to N.Y.) has been 6 business days (from FedEx ship to FedEx receipt). This service saves me an incredible amount of time & makes it as easy as possible with the way they streamline the process. It is worth every penny. I had to call them in N.Y. because of an error I realized I had made, and they couldn't have been more helpful in correcting it for me. They are an invaluable service that delivers better than it promises.

I was not so impressed with the service I had received from Itseasy back in December. After several emails back and forth my situation still had not been satisfactorily resolved until David the CEO called me. David understands the importance of making it right when a mistake is made and wants all his customers to be Happy. Working in the customer service industry for almost 29 years you don't see this everyday and is refreshing.

I would like to give a compliment to your staff members, Carlson, Lainie, and Tanya. They were so patient and understanding during the process of my visa circumstances, I am not so tech savvy, but Tanya contacted me and explained what I needed to do to expedite my process. Carlson and Lainie was so understanding and patience, they were Awesome. I will be using your company services again, do to their kindness to me, they are Wonderful!

Great fast service! A lot of the "fast" depends on how busy the Embassy is for China Visa's, but it was turned in about a week for us. Website provides good info and I called verifying a few extra details and they were very helpful. They did suggest making sure each name was on the hotel or stay paperwork. This proved to be very difficult for our hotel to provide (SPG), so we switched to Marriott and they made it work (but it was difficult, they had to add each named as the primary, email it to me and then cancel it and add the next one...and put the reservation back to the real primary name at the end). I don't know if this makes a difference, but it worked for us. I would absolutely recommend this service!