Rancho Santa Margarita, California Passport & Travel Visa Services

Prompt service, excellent tracking, responsive to inquiries, went through without a hitch. Recommended.

Used this service twice for my boss's business visa. Not only are they quick and efficient there customer service is beyond helpful. I would call probably 2-5 times while filling out his visa to ask a question (as these applications are very specific) and every customer service representative were super knowledgeable, they never had to say hold on let me check, they knew every answer right away. Were happy to help and even offered to walk me through some things. Also, for me at least, one of their offices is located in Grand Central, a five minute walk from me. I will definitely have to use them soon again in the future as my boss's international travel is increasing -- I am not sure how I found itseasy but I am so happy I did!

process was quick and straight forward. I normally do not leave reviews but I am leaving this review in hopes that the issues raised are addressed as I plan on using this service in the future. Update your website, no excuse ! your website looks like its from 1999. that is mostly the largest issue. The other only issue I had is my status said pending when it should have said submitted, even though the estimated timeline for completion was accurate, its good to know your package was submitted. I had to call and confirm because I believed maybe my package had not be submitted to the consulate and would result in my visa being issues too late, keep those status updates and current as possible, this is a time sensitive business.

easy & fast. value is the only question... it has to cost something, right?

Excellent people and seamless process! Great company in which I have worked with for years. I highly recommend using Its Easy for all your travel documents!

Great fast service! A lot of the "fast" depends on how busy the Embassy is for China Visa's, but it was turned in about a week for us. Website provides good info and I called verifying a few extra details and they were very helpful. They did suggest making sure each name was on the hotel or stay paperwork. This proved to be very difficult for our hotel to provide (SPG), so we switched to Marriott and they made it work (but it was difficult, they had to add each named as the primary, email it to me and then cancel it and add the next one...and put the reservation back to the real primary name at the end). I don't know if this makes a difference, but it worked for us. I would absolutely recommend this service!

It's Easy certainly is the correct name for this company. Efficiency, extremely helpful staff and reliability make dealing with them a pleasure! I've recommended them to number of people who will be traveling with us. We can't believe how quickly we received our China visas! Rhoda B.

great to work with Lainie and lynn and jennifer, sent out on tuesday 1/16 in the afternnon, reg shipping and got back my Visa on 1/24 at 3.... i did not use rush so that is unbelievable

It's not often I write a review, however I had to about It's Easy & Visa Services. I had a FANTASTIC experience here at It's Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

Very pleased with service. My mother was suddenly ill so I had to plan a trip unexpectedly. My 17 year old son asked if he could come with me as this might be his last chance to see his Grandmother. Time was of the essence and the only problem was he didn't have a Passport. We received his passport in 12 business days. Getting that passport in hand and not having another thing to stress about was well worth using this service.