Vancouver, Washington Passport & Travel Visa Services

The team did everything to return the visa on time. The callcenter staff could be more polite.

I would only recommend since the service is recommended by my company. My VISA did not meet criteria I applied for. I was never contacted about it. I called and no one got back with me. I called again and was told it was being investigated and there was nothing they could do. I was told when investigation was complete I would get a call. No one has called me to this point.

The first time that I visited the office in the MetLife Bldg, my experience was not favorable; there was one person on duty, and although he seemed to be not at all busy. he didn’t seem particularly anxious to help me. Not having a good vibe, I just left. I decided to give it a second try a few weeks later, and the experience was 100% satisfactory. I was helped by a young lady named Emily, and she could not have been nicer, and patient when I had questions. She is a gem…give her a bonus !

process was quick and straight forward. I normally do not leave reviews but I am leaving this review in hopes that the issues raised are addressed as I plan on using this service in the future. Update your website, no excuse ! your website looks like its from 1999. that is mostly the largest issue. The other only issue I had is my status said pending when it should have said submitted, even though the estimated timeline for completion was accurate, its good to know your package was submitted. I had to call and confirm because I believed maybe my package had not be submitted to the consulate and would result in my visa being issues too late, keep those status updates and current as possible, this is a time sensitive business.

It was truly easy using this service

WHEN MY SON AND I WENT TO GET PASSPORTS WE DIDN'T KNOW WHAT TP EXPECT, BUT AT iT'S EASY WE WERE TAKEN CARE OF FROM START TO FINISH. THEY MADE THE PROCESS VERY EASY. EVERYONE WAS NICE AND INFORMATIVE. BECAUSE OF THE GREAT SERVICE I SENT MY FRIENDS AND COWORKERS THERE TOO. GREAT PLACE, GREAT PEOPLE. 5 STARS

This Service was amazing! I was in a pinch on getting my passport for a spontaneous trip to mexico and they made sure I was good to go! I leave in few weeks and I have everything I need :) Couldn't be more pleased with their service and response time with all the questions that I threw at them.

Can’t say thank you enough. Last minute and I mean last minute passport renewal. It’s Easy went above the bar to get a passport renewed for our trip. No 9-5ers here. They care and do everything in their power to make it happen. We didn’t realize my sons passport had expired until days before our trip then Passport services didnt approve my sons photo. We used the It’s easy app ( google it )to correct the drug store photos . I highly recommend the app and we sent in a new photo last minute. Lots of passport companies but I had wonderful service from this one.

I had a complex VISA situation, because of multiple planned trips. In working with It'sEasy I interacted with them online, web chat, email, and phone. At all times, they were professional and efficient. While I tore my hair out worrying, they calmly took me from start to finish and got my VISA well ahead of my (very tight) deadline. I am very grateful.

ItsEasy was so helpful! My visa was returned very quickly and without any issues. I am so grateful that I had their help in applying for and obtaining my Chinese visa. Thank you so much!