ItsEasy For White Plains, New York

It’s Easy lived up to its name for me — and then some. I needed a passport renewed for an upcoming trip. They got the renewed passport delivered to me in under two weeks — a real lifesaver. During the whole process, It’s Easy communicated with me effectively — updating me about the status of my order at each stage. From beginning to end, It’s Easy staff were thoroughly professional and helpful. I recommend It’s Easy to all of my clients — for good reason.

From start to finish took about 2 weeks to get new passports. Have used ItsEasy 4-5 times - always very pleased. Will continue to use ItsEasy because it’s easy to work with them and they’re great at what they do.

Great service, especially if you find yourself in an awkward situation with compounding travel. However, be prepared to spend a large sum for your mistakes if its because you let things procrastinate too long

ItsEasy made a really stressful situation (needing a passport within 2 weeks) very manageable. Having an agent walk me through the process over the phone to make sure I had everything in order prior to sending in my documents was an unbelievable comfort and reassurance. Thank you for making it easy!!

This is the third time that I’ve used ItsEasy. I love their service — it takes all the work out of the process! The communication is consistent and clear, and they exceed my expectations with deadlines every single time.

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

Its Easy was great. They promised 48 hours to replace a stolen passport, and they delivered in 25 hours. Unbelievable. Rickey was on top of the whole process, and office provided regular updates. I could not be happier with the Team at Its Easy. They work in a high pressure environment, but they were always cheerful and helpful. Thanks for your good work.

This is the first review I have ever written on line. I am now packing to go home from our international trip to Canada (which was awesome) and which could not have happened without ItsEasy. I realized my passport was lost the day before my departure, and I live in New Mexico! I called ItsEasy, and they assisted me every step of the way. I ended up calling three times that day, and they answered immediately each time. They were able to help me navigate the replacement process with appropriate documentation, and low and behold my passport arrived at a Midwest hotel even before I had arrived at the hotel, allowing me to cross the border without problems. I was fortunate to have planned a few days travel within the US prior to crossing the border which allowed time. Nevertheless, I discovered my passport missing in New Mexico on a Wednesday, and my new passport was at a rural hotel in Ohio waiting for me on Saturday morning. Thank you, and my family thanks you. It was worth the $!

Wow. I seriously can't believe it. ItsEasy was able to get me a passport in 2 days. Seriously awesome work. Everyone there was super helpful - I also enjoyed the fact that everytime I called, I got a real person on the phone. No pushing numbers and no sitting on hold. Thank you guys for getting it done and helping me step by step! Now if you don't mind, I'm going to end this review... I am officially on vacation thanks to you guys!

This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.