ItsEasy For Burbank, California

Very helpful staff. It really is EASY with them

Process was smooth,expedient and hassle free

Fast and reliable.

My experience with obtaining a renewal of an expired passport on short notice was excellent, but very incomplete. Questions were answered, the process was easy, and the passport arrived when promised. By incomplete, however, I mean that I provided my itinerary to the staff member who helped me, confirming that my first destination (very soon after the expedited application) was to London, yet I was unable to check-in for my flight 24 hours in advance because the UK had no record of my planned entry. Only through my own research 18 hours before my flight did I learn that I needed an Electronic Travel Authorization (ETA). I called the hot-line and was able to secure the same before my flight, but at a premium expense because of the timing and with more than a full measure of stress. I absolutely would have expected to be informed of the need for an ETA to go to my intended jurisdiction, as the passport alone was insufficient for me to go where I had indicated I was going. So, I was very pleased and then very disappointed.

Always a reliable way to renew our passports. Thank you!

Awesome customer service. Professional.

I sent in my expired passport in July 6th. They received it July 7th because I overnighted it. They sent an update that the gov't received everything July 13th. It was cutting close because I have a trip on August 18th and I was nervous I wouldn't receive it by then because of the pandemic and the backlog of passport renewal. ItsEasy sent an e-mail that everything was ready August 4th and I paid for overnight and came to my house by August 6th. The rep that I spoke to at ItsEasy said it would take about 6, 7 weeks to get my new passport book-- I got it in four! Thank you Itseasy!

These guys are AMAZING. I thought I had ruined christmas when I accident destroyed my passport the night before my flight to Brussels! CALL THEM OR VISIT RIGHT AWAY, they will totally calm you down and restore your sanity. Make sure you listen to their instructions VERY carefully. It is important to follow them exactly as they say. Do it, give them a couple hundred bucks and you are back in action baby!! [Heck] yeah these guys are THE BOMB!!

It's not often I write a review, however I had to about It's Easy & Visa Services. I had a FANTASTIC experience here at It's Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

If you need to get anything rushed for your passport (e.g., visa for a foreign country, extra pages, etc.) call these guys. As others have written about on this site, this company delivers what they promise...period. And they promise to deliver some pretty hard to believe services. After my assistant and I called many other places (including the country's local embassy) who claimed I simply couldn't get a visa as quickly as I needed one, these guys got me one in 24 hours. Any questions? Call them. They're great.