ItsEasy For La Mirada, California

My only complaint is that we never received our old passports back when I thought they would return them like the last time we renewed our passports. Anyway, you deserve 5 stars.

Needed a new passport quickly for unexpected trip abroad and it was handled professionally & expedited leaving me with a sigh of thanks. Expensive but worth the cost.

So easy and efficient! I even took my own photo and uploaded it online in the comfort of my home, saving me a trip and the extra expense of getting a passport photo made. Plus they kept me informed every step of the process - how refreshing. I always new the status of my application, even when my new passport was on its way. I definitely recommend this company!

This could not have been made easier! It was such a relief to have everything taken care of and with frequent updates so that I felt no anxiety at any point. Being able to do the photo digitally was particularly welcome. The whole process took less time than promised and went completely smoothly. Thank you!

The process was less time consuming than having to stand in line and complete forms at a post office. It was a bit cumbersome to have to jump from the Its Easy site to the government site to complete forms. My biggest complaint is that the shipping with the prepaid label took an excruciatingly long time. 14 days! Add to that the anxiety produced when the tracking information shows that your passports have been “mis directed” and “forwarded”. A different shipper or class of service should be used for such important original documents. That being said, we would use Its Easy again to renew our passports.

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!

Let me just say that I have never written a review to yelp before for any reason whatsoever, positive or negative. But I was so impressed with the execution at Its Easy that I thought I'd take 5 minutes out of work to write one, because they deserve it. I have an upcoming overseas trip and my passport expires in a few weeks time. I was planning on going to the passport office in NYC on their annual "Passport Day" (no appt needed) but, amazingly, it was cancelled at the last minute when it looked like the federal gvt might shut down due to the budget standoff (April 2011). So I went to Its Easy the following day. I worked with Rickey there. He was efficient and quickly got me through the paperwork that was required. Above and beyond being completely professional , he was friendly, cheerful and made the experience pleasant. I paid for 6-8 day turnaround. 2 days later i got an email from Its Easy saying my passport was ready. I walked in and Rickey greeted me with a smile and a handshake and said he always likes it when he is able to get folks things faster than they expect. I actually left there smiling. Anyhow, an unexpected pleasure out of what seemed like it was going to be an annoying errand!

I was so impressed with this company. From how simple it was to use the application, to the step-by-step process clearly explained and my expedited passport arriving in less than 2 1/2 weeks I couldn’t have asked for more. The customer service was exceptional too. I always got answers to my questions within 12 hours, and they were more than patient. The only thing that was a little bit tricky ) what is the camera for the passport picture didn’t always a line up with my face when I tried to take the picture. So we had to do that twice. But again I was walked through the process, and we got it figured out. I do a lot of international business. I will be recommending these folks to my colleagues, my clients and my friends and family. If you are stressed about trying to figure out how to get a passport I highly recommend “ ItsEasy.” I’ll never worry again.

amazing. . .that is really all i can say. . . 48 hours before a trip to mexico, we realized i had a passport card and needed a regular passport. .. ItsEasy helped me get everything filled out and filed and because time was soo short, my passport was waiting for me at the atlanta airport!!! they are a lifesaver!!

Its Easy was great. They promised 48 hours to replace a stolen passport, and they delivered in 25 hours. Unbelievable. Rickey was on top of the whole process, and office provided regular updates. I could not be happier with the Team at Its Easy. They work in a high pressure environment, but they were always cheerful and helpful. Thanks for your good work.