ItsEasy For Castro Valley, California

⭐️⭐️⭐️⭐️⭐️ Exceptional Service When It Truly Mattered I cannot say enough great things about It’s Easy Passport & Visa and Barry, owner David, and their incredible team. I’m a long-time member of the New York Celebrity Assistants, and I’ve used It’s Easy for years—always with excellent results. But this most recent experience truly went above and beyond. We were suddenly in a bind: my boss and his family booked a last-minute trip to Europe over Christmas break, only to realize their passports were expiring in under six months. As many travelers know, most European countries will not allow entry if a passport expires within six months—so this could have easily derailed the entire trip. Despite it being the craziest time of year—late December, during the holidays, Barry, David, and the team took over seamlessly. They handled everything with professionalism, urgency, and calm reassurance, and somehow managed to secure new passports just in time for travel. This was not just great service—it was extraordinary service under pressure. If you need passports or visas handled correctly, efficiently, and with absolute trust—especially when timing is critical—It’s Easy is the gold standard. Barry, David, and their team are true pros, and I am endlessly grateful. Highly, highly recommend.

This could not have been made easier! It was such a relief to have everything taken care of and with frequent updates so that I felt no anxiety at any point. Being able to do the photo digitally was particularly welcome. The whole process took less time than promised and went completely smoothly. Thank you!

Excellent customer service !

Updates every step of the way help to first give peace of mind that everything was received, then remove the wonder of where things were in the process or how long to expect it to take.

Great service! Simple and fast.

These guys are AMAZING. I thought I had ruined christmas when I accident destroyed my passport the night before my flight to Brussels! CALL THEM OR VISIT RIGHT AWAY, they will totally calm you down and restore your sanity. Make sure you listen to their instructions VERY carefully. It is important to follow them exactly as they say. Do it, give them a couple hundred bucks and you are back in action baby!! [Heck] yeah these guys are THE BOMB!!

You guys rock.

Let me just say that I have never written a review to yelp before for any reason whatsoever, positive or negative. But I was so impressed with the execution at Its Easy that I thought I'd take 5 minutes out of work to write one, because they deserve it. I have an upcoming overseas trip and my passport expires in a few weeks time. I was planning on going to the passport office in NYC on their annual "Passport Day" (no appt needed) but, amazingly, it was cancelled at the last minute when it looked like the federal gvt might shut down due to the budget standoff (April 2011). So I went to Its Easy the following day. I worked with Rickey there. He was efficient and quickly got me through the paperwork that was required. Above and beyond being completely professional , he was friendly, cheerful and made the experience pleasant. I paid for 6-8 day turnaround. 2 days later i got an email from Its Easy saying my passport was ready. I walked in and Rickey greeted me with a smile and a handshake and said he always likes it when he is able to get folks things faster than they expect. I actually left there smiling. Anyhow, an unexpected pleasure out of what seemed like it was going to be an annoying errand!

Thank you It's Easy. We needed an expediter to obtain visas to China in a short period of time. I had to call several times with questions and was always able to talk to a real person with very little wait. After I sent in my passports, they kept me updated on line and returned the passports with the Visas 4 days later as promised. It really was easy.

It’s not often I write a review, however I had to about It’s Easy & Visa Services. I had a FANTASTIC experience here at It’s Easy! The service was incredible. The people were wonderful! They helped me get my new passport in six hours! INCREDIBLE! I would recommend this company to anyone requiring passport/visa needs!