Detroit, Michigan Passport & Travel Visa Services

Very efficient! Would definitely use again!

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Used this service twice for my boss's business visa. Not only are they quick and efficient there customer service is beyond helpful. I would call probably 2-5 times while filling out his visa to ask a question (as these applications are very specific) and every customer service representative were super knowledgeable, they never had to say hold on let me check, they knew every answer right away. Were happy to help and even offered to walk me through some things. Also, for me at least, one of their offices is located in Grand Central, a five minute walk from me. I will definitely have to use them soon again in the future as my boss's international travel is increasing -- I am not sure how I found itseasy but I am so happy I did!

It was a great experience. Their customer service was exceptional.

Very friendly and helpful staff, my request was processed fast.

This place is as good as it gets. I have been using [another company] for years and dealt with horrible, rude, crooks. Its Easy prides themselves on fixing the impossible and does it with a smile! Amazing customer service! I will never use a different company again.

Having heard that getting a Chinese Visa was difficult I was dismayed to have our Travel Agent keep delaying the process & ultimately NOT handling it! I was delighted to speak with CHelsea who made the process, as they say, EASY!! We received confirmation at each stage and received the visas in a matter of days. I highly recommend this company. Chelsea gave us such peace of mind, was so confident and knowledgeable it was a pleasure doing business with them. Do yourself a favor and let them handle it!!!!!

At first I was concerned about using this company after reading multiple reviews from different websites that used other companies. I gave it a try and submitted my Indian Visa paperwork but I encountered a problem during my application. I made some mistakes when filling out the papers and I received an email the next business day regarding this issue. I also received an email from Bryan the Account Manager and he explained to me everything I needed to do to fix my application. I sent my new papers on March 30th and Then I received my Visa one week and a half later! I'm so happy and excited to go on my trip. I want to thank this company for making this whole process easy and smooth for me. I also saved money compared to others in the group I am traveling with who used other companies to get their visas. Very satisfied with the service. I definitely recommend using itsEasy. Happy traveling!!

Very quick service. Really happy, only 4 days for China visa as promised. Will use them again.

I was not so impressed with the service I had received from Itseasy back in December. After several emails back and forth my situation still had not been satisfactorily resolved until David the CEO called me. David understands the importance of making it right when a mistake is made and wants all his customers to be Happy. Working in the customer service industry for almost 29 years you don't see this everyday and is refreshing.