ItsEasy For Westland, Michigan

Unbelievable customer service Fast easy respectful reliable

Seamless

Great service w/Carlson. Thank you

I just want to say that this is probably my 4th time using ItsEasy. Prior to that I used them for 4 years as a travel agent. Their services are IMPECCABLE. I needed an expedited passport in 7 days. The delivery date was one day before the date I had to leave for an overseas trip, so I was very anxious about any potential issues arising. There ended up being an issue where the State Dept asked for a letter explaining why my passport was wet (which it wasn’t!). Cyrilla (the agent I always work with) and David (the owner of ItsEasy) upgraded my service at no additional cost, and sent a letter to them. They told me exactly how to solve the issue! On top of that, they asked one of their employees to escorted me to USPS to have my documents sealed. AND ON TOP OF THAT, David even had USPS deliver the passport to my dad’s office at no additional cost. At this point, everyone that works there is family. I will visit them every time I’m in NYC. I highly recommend them. They do not overcharge like other companies they have consistently kept their pricing the same for 11 years. I am in awe! Impeccable service!! Thank you so much!

Great service and excellent customer support all the way to receiving the passport

These guys are AMAZING. I thought I had ruined christmas when I accident destroyed my passport the night before my flight to Brussels! CALL THEM OR VISIT RIGHT AWAY, they will totally calm you down and restore your sanity. Make sure you listen to their instructions VERY carefully. It is important to follow them exactly as they say. Do it, give them a couple hundred bucks and you are back in action baby!! [Heck] yeah these guys are THE BOMB!!

Awesome customer service. Professional.

This company does EXACTLY what they advertise. Very fast for me when I was very nervous about my VISA. Thank you for making my last minute travel opportunity a reality.

LIFE SAVERS! I needed additional Visa pages added to my passport 28 hours before I was to leave on my trip - literally would not have been able to get back to the US without them. They were extremely friendly, helpful and professional - made me relax in what was a very panicked, last minute situation. I would recommend them for any of your needs - was just so EASY. Thank You!

If you need to get anything rushed for your passport (e.g., visa for a foreign country, extra pages, etc.) call these guys. As others have written about on this site, this company delivers what they promise...period. And they promise to deliver some pretty hard to believe services. After my assistant and I called many other places (including the country's local embassy) who claimed I simply couldn't get a visa as quickly as I needed one, these guys got me one in 24 hours. Any questions? Call them. They're great.