Taylor, Michigan Passport & Travel Visa Services

They more than lived up to their name 'ItsEasy'

Awesome service. I used chat a lot and chat was always spot on. The service was great. Would recommend and I will definitely use again.

process was quick and straight forward. I normally do not leave reviews but I am leaving this review in hopes that the issues raised are addressed as I plan on using this service in the future. Update your website, no excuse ! your website looks like its from 1999. that is mostly the largest issue. The other only issue I had is my status said pending when it should have said submitted, even though the estimated timeline for completion was accurate, its good to know your package was submitted. I had to call and confirm because I believed maybe my package had not be submitted to the consulate and would result in my visa being issues too late, keep those status updates and current as possible, this is a time sensitive business.

Fast friendly service

Super easy to use and QUICK! Thank you!!

This Service was amazing! I was in a pinch on getting my passport for a spontaneous trip to mexico and they made sure I was good to go! I leave in few weeks and I have everything I need :) Couldn't be more pleased with their service and response time with all the questions that I threw at them.

Very pleased with service. My mother was suddenly ill so I had to plan a trip unexpectedly. My 17 year old son asked if he could come with me as this might be his last chance to see his Grandmother. Time was of the essence and the only problem was he didn't have a Passport. We received his passport in 12 business days. Getting that passport in hand and not having another thing to stress about was well worth using this service.

This is by far the best passport company in the US. I filed a simple passport renewal using routine processing. I had plenty of time. After my passport was late, I called the company's call center to ask for help. On a holiday weekend, the owner called me about my passport. Based on his 40-years of experience, he told me that passport processing was suspended even though the the State Department website said it was still in processing. He was right. The passport examiner called me after filing a complaint to say it was suspended but could not tell me why. With State, they call you. You do not call them. The owner walked me through the steps (file a congressional with my senators) to take to fight the State Department. He kept up with me through the entire process until resolved. If not for the owner, I may still be waiting. I got this service for $29.00. You do not see this level of service anymore. Advice: Even if you have plenty of time, use the expedited service. The US Congress has passed several laws in the past 3 years that expands the authority of other agencies to suspend passport processing. Although State may promise you a passport in 6-8 weeks, you will need the additional time to argue with State/Other agencies to correct a simple identity mistake.

I needed one business and one tourist visa to China. Its easy was great. Between the information on the web site and the patience and experience of the live telephone advice I was able to submit the visa applications and get the materials back even faster than I expected.

It's Easy Passport Services is Amazing! They walked me through the entire process and answered all of my numerous questions. Regardless of who I reached on the phone, they were all delightful, courteous, kind and helpful. Submitted and returned to me within the advertised time frame. Thank You!